Commercial Lines Account Manager

Commercial Lines Account Manager - Insurance Agency - Base Salary to 90k/year - Columbus, OH Our client, an established independent insurance agency, is seeking a Commercial Lines Account Manager to manage and service a portfolio of commercial insurance clients. This role focuses on client retention, policy management, and coverage strategy—working closely with carriers and insureds to deliver tailored insurance solutions. This is a client-facing service role (non-producer) supporting community association clients, including condominium and homeowners' associations. Responsibilities Manage and service a book of commercial insurance accounts, ensuring strong client retention and satisfaction Oversee the full renewal lifecycle including marketing, quoting, binding, and policy delivery Analyze client risk exposures and recommend appropriate coverage solutions (General Liability, Property, Umbrella, Directors & Officers, etc.) Market new and renewal business to carriers to obtain competitive quotes and coverage terms Review policies, endorsements, audits, and coverage changes for accuracy and completeness Serve as primary point of contact for clients, providing guidance on coverage, claims, and risk management strategies Build and maintain relationships with insurance carriers, underwriters, and internal team members Identify opportunities for account rounding, cross‑selling, and coverage enhancements Qualifications 5+ years of experience managing and servicing commercial insurance accounts within an insurance agency or brokerage environment Active Property and Casualty (P&C) insurance license in the state of Ohio Experience handling renewals, endorsements, certificates of insurance, and client service activities Ability to work in a hybrid schedule (2–3 days per week in the Columbus, OH office) #J-18808-Ljbffr