Regional Director, Outreach (NY, Westchester)
Charlie Health, Inc., Westchester, FL, United States
Regional Director, Outreach (NY, Westchester)
Westchester, NY
About the Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You will manage a state‑wide or multi‑state region, supporting the Directors and Managers that represent Charlie Health in that region. Your responsibilities include identifying patient referral sources, building relationships with clinical partners, and facilitating admissions for hundreds of at‑risk youth. You will ensure that every potential patient, parent, and provider is aware of Charlie Health’s programs.
Responsibilities
Support new admissions goals; oversee the team’s overall performance and potentially carry a book based on team size and growth.
Manage and lead a team of Outreach Directors and Managers in the region, ensuring performance goals are met or exceeded.
Measure and own KPIs across the region, reporting monthly.
Develop and operationalize GTM strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Lead meetings with patients, parents, and providers to uncover needs, address barriers, and cement community partnerships.
Design strategies to better support and engage referral partners across different channels.
Attend and lead educational meetings, marketing presentations, and networking events both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies.
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals.
Requirements
Must be based in Westchester, NY.
6‑10+ years of business development experience, including 2‑3+ years of experience in sales leadership.
Experience in healthcare is a plus.
Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
Work authorized in the United States and native or bilingual English proficiency.
Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B/outreach setting.
Experience managing, coaching, and motivating a business development team.
Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs.
Exceptional interpersonal, relationship‑building, and listening skills, with a natural, consultative style.
Ability to energize, communicate, and build rapport at all levels within an organization.
Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners.
Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis.
Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment.
Expertise in advising, presenting to, and persuading senior corporate personnel.
Benefits Charlie Health offers comprehensive benefits to all full‑time, exempt employees. Benefits include health, dental, vision, paid time off, and other standard benefits.
Our Values
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.
Equal Employment Opportunity Statement At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels supported and belongs. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
#J-18808-Ljbffr
About the Role This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You will manage a state‑wide or multi‑state region, supporting the Directors and Managers that represent Charlie Health in that region. Your responsibilities include identifying patient referral sources, building relationships with clinical partners, and facilitating admissions for hundreds of at‑risk youth. You will ensure that every potential patient, parent, and provider is aware of Charlie Health’s programs.
Responsibilities
Support new admissions goals; oversee the team’s overall performance and potentially carry a book based on team size and growth.
Manage and lead a team of Outreach Directors and Managers in the region, ensuring performance goals are met or exceeded.
Measure and own KPIs across the region, reporting monthly.
Develop and operationalize GTM strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Lead meetings with patients, parents, and providers to uncover needs, address barriers, and cement community partnerships.
Design strategies to better support and engage referral partners across different channels.
Attend and lead educational meetings, marketing presentations, and networking events both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies.
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals.
Requirements
Must be based in Westchester, NY.
6‑10+ years of business development experience, including 2‑3+ years of experience in sales leadership.
Experience in healthcare is a plus.
Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
Work authorized in the United States and native or bilingual English proficiency.
Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B/outreach setting.
Experience managing, coaching, and motivating a business development team.
Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs.
Exceptional interpersonal, relationship‑building, and listening skills, with a natural, consultative style.
Ability to energize, communicate, and build rapport at all levels within an organization.
Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners.
Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis.
Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment.
Expertise in advising, presenting to, and persuading senior corporate personnel.
Benefits Charlie Health offers comprehensive benefits to all full‑time, exempt employees. Benefits include health, dental, vision, paid time off, and other standard benefits.
Our Values
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.
Equal Employment Opportunity Statement At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels supported and belongs. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
#J-18808-Ljbffr