Planet Fitness FT Customer Service Representative
National Fitness Partners, Hickory, NC, United States
Position Overview
Full-time: Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.
Must be available to work any shift including weekends and holidays. Open Monday through Thursday 5am until 11pm, Friday 5am until 9pm, Sat and Sun 7am until 7pm.
About Us National Fitness Partners
– we don’t just work in fitness—we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgment‑free fitness experience.
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth Opportunities over 90% of our management team started as an entry‑level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short-Term Disability 100% Company Paid.
Employee Assistance Program.
Free employee Black Card Membership.
Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized and safe club environment.
#J-18808-Ljbffr
Hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.
Must be available to work any shift including weekends and holidays. Open Monday through Thursday 5am until 11pm, Friday 5am until 9pm, Sat and Sun 7am until 7pm.
About Us National Fitness Partners
– we don’t just work in fitness—we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgment‑free fitness experience.
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth Opportunities over 90% of our management team started as an entry‑level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short-Term Disability 100% Company Paid.
Employee Assistance Program.
Free employee Black Card Membership.
Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized and safe club environment.
#J-18808-Ljbffr