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Marketing and Interlibrary Loan Librarian

Ncmissouri, Trenton, NJ, United States


CLASSIFICATION: Classified Staff (hourly-paid) DEPARTMENT: Library REPORTS TO: Library Director FLSA STATUS: Non-Exempt CONTRACT TERMS: Full-Time, 12-month LOCATION: Trenton, Missouri, Main Campus

Position Summary The Marketing and Interlibrary Loan Librarian is a full-time classified staff position that provides front‑line support for the college library and Testing Center. This role assists students, faculty, and the public with library services, including circulation, interlibrary loan materials, and use of library systems. The position also supports library marketing efforts by helping design exhibits, promotional materials, and events that highlight library and Testing Center services. Additional responsibilities include producing instructional materials, evaluating technology to improve patron services, and proctoring exams while following academic testing protocols. Strong customer service, communication skills, and the ability to work collaboratively in a public-facing environment are essential.

Essential Functions

After training by Library staff, assist patrons in the use of the NCMC library and Testing Center

Provide general information about facilities and services

Assist in the use of the library catalog and library computer systems

Answer patron questions

Circulate NCMC library materials, Interlibrary Loan Materials

Assist with marketing and events, highlighting the Library and Testing Center

Assist with the design and preparation of exhibits showcasing library materials

Produce handouts and instructional materials

Participate in team evaluations of technology to improve service to our patrons

Proctor tests in Testing Center

Follow academic protocol in the Testing Center

Perform other duties as assigned

Attend meetings as required

Benefits

Employer‑paid Health, Vision, and Life Insurance

Retirement through the Missouri PSRS/PEERS Retirement system

Free membership to the Ketcham Fitness Facility and Athletic Events

Paid Parental Leave

Generous paid time off and holiday pay (30+ days annually)

Flex work arrangements between spring and fall semesters

Paid Tuition and Tuition Assistance

Dependent Tuition Waiver

Requirements Qualifications Education Associate's degree preferred.

Experience Prior library experience may be substituted for a degree. Experience working with the public and in customer service is preferred. Training will be provided for all expected duties.

Skills Ability to communicate effectively, both orally and in writing. Strong customer service skills. Ability to utilize interpersonal skills with faculty, students, and the public.

Physical Demands Remain stationary for extended period of time while processing materials in and out of the library; ascending and descending stairs; moving about between buildings on the NCMC campus; reaching, pulling, and pushing when filing; able to do repetitive tasks; remain stationary at a desk while typing and answering phones; move about the library assisting customers with questions and ensuring their needs are met.

Environmental Demands Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.

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