Customer Service Rep
Lincare, Florida, NY, United States
SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP
Experienced CSR with a love to serve our military customers and support our white glove CPAP services
Must be based in the Mountain or Pacific time zones
Come Join our Optigen Team on our mission to be the premiere CPAP provider in the nation!
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Functions
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
#J-18808-Ljbffr
Experienced CSR with a love to serve our military customers and support our white glove CPAP services
Must be based in the Mountain or Pacific time zones
Come Join our Optigen Team on our mission to be the premiere CPAP provider in the nation!
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Functions
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
#J-18808-Ljbffr