Community Banker
First Interstate Bank, Colorado Springs, CO, United States
Location: Colorado Springs Academy Blvd. branch.
What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. Our compensation and benefits package provides employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
Community service and local initiatives that benefit the places we call home.
We encourage you to apply and share why your work ethic and willingness to learn make you a natural fit for our team.
SUMMARY The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The role maintains client relationships with an emphasis on First Interstate Bank’s Service Commitments and aligns with our vision and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
Open and maintain a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.
Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
Process new consumer loan requests; may also engage in conversations or process new small business loan requests.
Identify referral opportunities to other lines of business—including Home Loans, Treasury Solutions, Merchant Services, Business Banking, Wealth Management— and consistently use 360 View to document referrals and other client activity.
Build client relationships through outbound outreach and proactive engagement.
Perform teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and demonstrate compliance with all bank regulations, policies, and procedures related to assigned job functions.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrates strong attention to detail and the ability to follow verbal and written instructions.
Maintains confidentiality at all times.
Uses tact and diplomacy effectively when interacting with clients and coworkers.
Possesses working knowledge of personal computers, Microsoft programs, and strong 10‑key skills.
Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
Able to read and comprehend simple instructions, short correspondence, and memos.
Able to write simple correspondence.
Able to effectively present information in one‑on‑one and small‑group situations to clients and other employees of the organization.
Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Able to compute rates and percentages and draw and interpret bar graphs.
Able to apply commonsense understanding to carry out detailed but uncomplicated written or oral instructions.
Able to solve problems involving a few concrete variables in standardized situations.
Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines.
Produces complete and accurate work, displaying pride and professionalism in all tasks.
Takes personal initiative and serves as a positive example for others to emulate.
Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans.
This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations. Employment is contingent upon meeting these requirements, including acceptable background investigation results.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required.
1–3 years of banking or related experience required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Dexterity of hands/fingers to operate computer keyboard and mouse – frequently.
Handling – frequently.
Hearing – frequently.
Lifting – occasionally (up to 25 lbs).
Sitting – occasionally.
Standing – frequently.
Talking – frequently.
Walking – occasionally.
Noise level – moderate.
Typical work hours – vary by scheduling and business need.
Regular and predictable attendance – required.
Travel – as needed.
COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The pay range for this position is $23.61 to $35.42 per hour in CO and depends on several non‑discriminatory factors including job‐related knowledge, skills, experience, education, and geographic location. Benefits include medical, dental, vision, short‑term and long‑term disability benefits, life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hour worked, approximately 18 days per year including paid sick time), and up to 11 paid Federal holidays. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.
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What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. Our compensation and benefits package provides employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
Community service and local initiatives that benefit the places we call home.
We encourage you to apply and share why your work ethic and willingness to learn make you a natural fit for our team.
SUMMARY The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The role maintains client relationships with an emphasis on First Interstate Bank’s Service Commitments and aligns with our vision and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
Open and maintain a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.
Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
Process new consumer loan requests; may also engage in conversations or process new small business loan requests.
Identify referral opportunities to other lines of business—including Home Loans, Treasury Solutions, Merchant Services, Business Banking, Wealth Management— and consistently use 360 View to document referrals and other client activity.
Build client relationships through outbound outreach and proactive engagement.
Perform teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and demonstrate compliance with all bank regulations, policies, and procedures related to assigned job functions.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrates strong attention to detail and the ability to follow verbal and written instructions.
Maintains confidentiality at all times.
Uses tact and diplomacy effectively when interacting with clients and coworkers.
Possesses working knowledge of personal computers, Microsoft programs, and strong 10‑key skills.
Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
Able to read and comprehend simple instructions, short correspondence, and memos.
Able to write simple correspondence.
Able to effectively present information in one‑on‑one and small‑group situations to clients and other employees of the organization.
Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Able to compute rates and percentages and draw and interpret bar graphs.
Able to apply commonsense understanding to carry out detailed but uncomplicated written or oral instructions.
Able to solve problems involving a few concrete variables in standardized situations.
Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines.
Produces complete and accurate work, displaying pride and professionalism in all tasks.
Takes personal initiative and serves as a positive example for others to emulate.
Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans.
This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations. Employment is contingent upon meeting these requirements, including acceptable background investigation results.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required.
1–3 years of banking or related experience required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Dexterity of hands/fingers to operate computer keyboard and mouse – frequently.
Handling – frequently.
Hearing – frequently.
Lifting – occasionally (up to 25 lbs).
Sitting – occasionally.
Standing – frequently.
Talking – frequently.
Walking – occasionally.
Noise level – moderate.
Typical work hours – vary by scheduling and business need.
Regular and predictable attendance – required.
Travel – as needed.
COMPENSATION & BENEFITS We offer a competitive total compensation package including base salary and benefits. The pay range for this position is $23.61 to $35.42 per hour in CO and depends on several non‑discriminatory factors including job‐related knowledge, skills, experience, education, and geographic location. Benefits include medical, dental, vision, short‑term and long‑term disability benefits, life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hour worked, approximately 18 days per year including paid sick time), and up to 11 paid Federal holidays. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.
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