Porter
Asset Living, Lancaster, TX, United States
PORTER
The Porter is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Porter is also responsible for the make‑ready process consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.
Essential Duties & Responsibilities
Community Maintenance
Regular/daily onsite attendance is required
Responsible for cleaning, trash removal, and general maintenance of grounds, buildings, breezeways, and all interior and exterior (when applicable) community common areas
Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
Ensure all repairs and replacements necessary for grounds, buildings, breezeways, and community common areas are completed in a timely manner
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Assist in maintaining a preventative maintenance program that extends the life of the community while minimizing future repairs
Responsible for understanding and following Asset key policy
Maintain a well‑organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
Participate in unit inspections as requested
Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
Utilize property resources, equipment, and supplies economically
Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
Participate in on‑call emergency at the community
Customer & Resident Relations
Manage excellent customer service and monitor service request turnaround and responsiveness
Project a favorable image of the community to achieve property objectives and public recognition
Ensure consistency in dealing with residents on all matters
Enforce policies of the community that the immediate supervisor delegates
Education / Experience
High School Diploma or Equivalent
Ability to understand and perform all on‑site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain.
The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., work in an overhead position and/or reach, repeat motions that may include the wrists, hands, and/or fingers, adjust or move objects in all directions of 100+ lbs., lift and place objects of 100+ lbs., communicate with others to exchange information, operate motor vehicles and/or golf carts, and be exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and hazardous chemicals.
The employee is occasionally required to move themselves in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, and be able to work overtime, weekends, night hours (on‑call property emergencies).
Salary Range $17 per hour to $18 per hour
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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Essential Duties & Responsibilities
Community Maintenance
Regular/daily onsite attendance is required
Responsible for cleaning, trash removal, and general maintenance of grounds, buildings, breezeways, and all interior and exterior (when applicable) community common areas
Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
Ensure all repairs and replacements necessary for grounds, buildings, breezeways, and community common areas are completed in a timely manner
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Assist in maintaining a preventative maintenance program that extends the life of the community while minimizing future repairs
Responsible for understanding and following Asset key policy
Maintain a well‑organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
Participate in unit inspections as requested
Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
Utilize property resources, equipment, and supplies economically
Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
Participate in on‑call emergency at the community
Customer & Resident Relations
Manage excellent customer service and monitor service request turnaround and responsiveness
Project a favorable image of the community to achieve property objectives and public recognition
Ensure consistency in dealing with residents on all matters
Enforce policies of the community that the immediate supervisor delegates
Education / Experience
High School Diploma or Equivalent
Ability to understand and perform all on‑site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain.
The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., work in an overhead position and/or reach, repeat motions that may include the wrists, hands, and/or fingers, adjust or move objects in all directions of 100+ lbs., lift and place objects of 100+ lbs., communicate with others to exchange information, operate motor vehicles and/or golf carts, and be exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and hazardous chemicals.
The employee is occasionally required to move themselves in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, and be able to work overtime, weekends, night hours (on‑call property emergencies).
Salary Range $17 per hour to $18 per hour
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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