Assistant Director of Housekeeping
EOS Hospitality LLC, Key West, FL, United States
Ocean's Edge Resort & Marina
5950 Peninsular Ave
Key West, FL 33040, USA
Description Position Summary The Assistant Housekeeping Manager partners with the Housekeeping Manager to ensure the highest standards of cleanliness, organization, and presentation throughout the resort. This role plays a key part in maintaining guest satisfaction by supporting team leadership, operational efficiency, and adherence to brand and regulatory standards.
Key Responsibilities
Support the day-to-day operations of the housekeeping department to ensure a consistently exceptional level of cleanliness across the resort
Assist with inspections of guest rooms, public areas, marina facilities, and back-of-house spaces to uphold Ocean’s Edge standards
Help implement and maintain housekeeping SOPs in alignment with company policies and local, state, and federal regulations
Partner with department leadership on scheduling, staffing support, inventory control, and supply management
Assist with monitoring and maintaining appropriate inventory levels of linens, amenities, and cleaning supplies
Support onboarding and ongoing training of housekeeping team members, ensuring proper use of equipment, supplies, and chemicals
Promote safe work practices, including proper handling, labeling, and storage of cleaning chemicals in compliance with safety regulations
Act as a visible leader within the department, supporting team members, reinforcing standards, and fostering a positive work environment
Assist in resolving guest concerns and service requests promptly and professionally, ensuring guest satisfaction
Participate in leadership meetings and contribute to continuous improvement initiatives and operational enhancements
Represent Ocean’s Edge Resort & Marina with professionalism, warmth, and a commitment to service excellence
Qualifications Education & Experience
High school diploma or equivalent required
1–2 years of experience in housekeeping or hospitality operations required
Previous lead or supervisory experience preferred
Skills & Abilities
Strong attention to detail and commitment to quality standards
Ability to support, motivate, and guide a diverse team in a fast‑paced resort environment
Effective communication, organizational, and time management skills
Ability to problem‑solve and adapt in a dynamic hospitality setting
Working knowledge of housekeeping operations and scheduling practices preferred
Willingness to work a flexible schedule, including evenings, weekends, and holidays
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift, push, or pull up to 30 pounds regularly
Ability to bend, twist, squat, and reach as needed
Comfortable working with cleaning chemicals in a safe and compliant manner
Preferred Qualifications
2–3 years of experience in a hotel or resort housekeeping environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description Position Summary The Assistant Housekeeping Manager partners with the Housekeeping Manager to ensure the highest standards of cleanliness, organization, and presentation throughout the resort. This role plays a key part in maintaining guest satisfaction by supporting team leadership, operational efficiency, and adherence to brand and regulatory standards.
Key Responsibilities
Support the day-to-day operations of the housekeeping department to ensure a consistently exceptional level of cleanliness across the resort
Assist with inspections of guest rooms, public areas, marina facilities, and back-of-house spaces to uphold Ocean’s Edge standards
Help implement and maintain housekeeping SOPs in alignment with company policies and local, state, and federal regulations
Partner with department leadership on scheduling, staffing support, inventory control, and supply management
Assist with monitoring and maintaining appropriate inventory levels of linens, amenities, and cleaning supplies
Support onboarding and ongoing training of housekeeping team members, ensuring proper use of equipment, supplies, and chemicals
Promote safe work practices, including proper handling, labeling, and storage of cleaning chemicals in compliance with safety regulations
Act as a visible leader within the department, supporting team members, reinforcing standards, and fostering a positive work environment
Assist in resolving guest concerns and service requests promptly and professionally, ensuring guest satisfaction
Participate in leadership meetings and contribute to continuous improvement initiatives and operational enhancements
Represent Ocean’s Edge Resort & Marina with professionalism, warmth, and a commitment to service excellence
Qualifications Education & Experience
High school diploma or equivalent required
1–2 years of experience in housekeeping or hospitality operations required
Previous lead or supervisory experience preferred
Skills & Abilities
Strong attention to detail and commitment to quality standards
Ability to support, motivate, and guide a diverse team in a fast‑paced resort environment
Effective communication, organizational, and time management skills
Ability to problem‑solve and adapt in a dynamic hospitality setting
Working knowledge of housekeeping operations and scheduling practices preferred
Willingness to work a flexible schedule, including evenings, weekends, and holidays
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift, push, or pull up to 30 pounds regularly
Ability to bend, twist, squat, and reach as needed
Comfortable working with cleaning chemicals in a safe and compliant manner
Preferred Qualifications
2–3 years of experience in a hotel or resort housekeeping environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr