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Guest Communications Specialist

HEI Hotels & Resorts, Atlanta, GA, United States


A luxury hotel company in Atlanta seeks a Front Office Support Team member to provide superior guest service by managing phone calls and addressing guest requests efficiently. Ideal candidates possess strong communication skills, patience, and adaptability in a busy hotel environment. This role involves handling inquiries, managing emergencies, and ensuring guest satisfaction through effective problem resolution. Benefits include medical, dental, and 401(k) options. #J-18808-Ljbffr