Volunteer - Unpaid
City of Chicago, Chicago, IL, United States
City of Chicago
Department of Cultural Affairs and Special Events (DCASE)
NOTICE OF VOLUNTEER OPPORTUNITY UNPAID
The City of Chicago Department of Cultural Affairs and Special Events (DCASE) supports artists and cultural organizations, invests in the creative economy, and expands access and participation in the arts throughout Chicago’s 77 neighborhoods. As a collaborative cultural presenter, arts funder, and advocate for creative workers, our programs and events serve Chicagoans and visitors of all ages and backgrounds, downtown and diverse communities across our city, to strengthen and celebrate Chicago.
DCASE produces some of the city’s most iconic festivals, markets, events, and exhibitions at the Chicago Cultural Center, Millennium Park, and in communities across the city—serving a local and global audience of 25 million people. The Department offers cultural grants and resources, manages public art, supports TV and film production and other creative industries, and permits special events throughout Chicago.
DCASE offers more than 2,000 high‑quality free exhibitions, concerts, theatrical and dance performances, films, lectures, discussions, family events, and other programs each year at venues across the city. Events include the Chicago House Music Festival, Chicago Gospel Music Festival, Chicago Blues Festival, Taste of Chicago, Chicago Summer Dance Celebration, and Chicago Jazz Festival. DCASE also manages a wider range of projects that advance the City of Chicago and its vibrant neighborhoods.
DCASE relies on volunteers to provide information, lead tours, and engage with the public at a wide range of free cultural venues and events. Opportunities include:
Chicago Cultural Center: Tours (public and private), Information Desks, Audience Surveys, and Events Support – greeting and wayfinding for concerts, exhibition openings, family events, Learning Lab, Welcome Center, and more.
Outdoor Public Art Tours
Millennium Park: Greeting, wayfinding, and assisting with audience surveys
Taste of Chicago: Greeting, wayfinding, and assisting with audience surveys
ESSENTIAL DUTIES
Information Desk volunteers serve as the first point of contact for guests and answer questions about the Chicago Cultural Center and events, Millennium Park, Taste of Chicago, and general questions about the city.
Chicago Cultural Center tour guides lead tours of the buildings.
Learning Lab and Welcome Center: Engage with the public in the creative spaces.
Perform additional functions to support other DCASE events, including greeting, wayfinding, check‑in, set‑up, survey assistance, and various duties.
MINIMUM QUALIFICATIONS
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Knowledge of Chicago and the Loop, arts, and events
Generally able to volunteer 6–12 hours per month
Must be reliable and on time
Basic computer knowledge and access to email
NOTE
This is an at‑will position.
Duties may include both indoor and outdoor activities.
Candidates are required to pass a criminal background check (fingerprinting) and attend mandatory training courses prior to volunteering.
Additional training may be required for some volunteer assignments.
Previous volunteer experience is highly valued, but not required.
Knowledge of Chicago history and art history is highly valued, but not required.
Proficiency in a foreign language is highly valued, but not required.
Hours include days, evenings, weekends, and holidays.
Successful candidate will be notified by phone or email.
RESIDENCY REQUIREMENT Not required
SALARY UNPAID
CLOSING DATE Open Until Further Notice
INSTRUCTIONS Interested candidates should fill out the DCASE Volunteer Application at: https://dcasevoluntours.org/page/volunteer
If you would like to request reasonable accommodation due to disability or pregnancy to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312‑744‑4976 (voice) or 312‑744‑5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.
All references to political sponsorship or recommendation must be omitted from all application materials submitted for City employment.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
#J-18808-Ljbffr
Department of Cultural Affairs and Special Events (DCASE)
NOTICE OF VOLUNTEER OPPORTUNITY UNPAID
The City of Chicago Department of Cultural Affairs and Special Events (DCASE) supports artists and cultural organizations, invests in the creative economy, and expands access and participation in the arts throughout Chicago’s 77 neighborhoods. As a collaborative cultural presenter, arts funder, and advocate for creative workers, our programs and events serve Chicagoans and visitors of all ages and backgrounds, downtown and diverse communities across our city, to strengthen and celebrate Chicago.
DCASE produces some of the city’s most iconic festivals, markets, events, and exhibitions at the Chicago Cultural Center, Millennium Park, and in communities across the city—serving a local and global audience of 25 million people. The Department offers cultural grants and resources, manages public art, supports TV and film production and other creative industries, and permits special events throughout Chicago.
DCASE offers more than 2,000 high‑quality free exhibitions, concerts, theatrical and dance performances, films, lectures, discussions, family events, and other programs each year at venues across the city. Events include the Chicago House Music Festival, Chicago Gospel Music Festival, Chicago Blues Festival, Taste of Chicago, Chicago Summer Dance Celebration, and Chicago Jazz Festival. DCASE also manages a wider range of projects that advance the City of Chicago and its vibrant neighborhoods.
DCASE relies on volunteers to provide information, lead tours, and engage with the public at a wide range of free cultural venues and events. Opportunities include:
Chicago Cultural Center: Tours (public and private), Information Desks, Audience Surveys, and Events Support – greeting and wayfinding for concerts, exhibition openings, family events, Learning Lab, Welcome Center, and more.
Outdoor Public Art Tours
Millennium Park: Greeting, wayfinding, and assisting with audience surveys
Taste of Chicago: Greeting, wayfinding, and assisting with audience surveys
ESSENTIAL DUTIES
Information Desk volunteers serve as the first point of contact for guests and answer questions about the Chicago Cultural Center and events, Millennium Park, Taste of Chicago, and general questions about the city.
Chicago Cultural Center tour guides lead tours of the buildings.
Learning Lab and Welcome Center: Engage with the public in the creative spaces.
Perform additional functions to support other DCASE events, including greeting, wayfinding, check‑in, set‑up, survey assistance, and various duties.
MINIMUM QUALIFICATIONS
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Knowledge of Chicago and the Loop, arts, and events
Generally able to volunteer 6–12 hours per month
Must be reliable and on time
Basic computer knowledge and access to email
NOTE
This is an at‑will position.
Duties may include both indoor and outdoor activities.
Candidates are required to pass a criminal background check (fingerprinting) and attend mandatory training courses prior to volunteering.
Additional training may be required for some volunteer assignments.
Previous volunteer experience is highly valued, but not required.
Knowledge of Chicago history and art history is highly valued, but not required.
Proficiency in a foreign language is highly valued, but not required.
Hours include days, evenings, weekends, and holidays.
Successful candidate will be notified by phone or email.
RESIDENCY REQUIREMENT Not required
SALARY UNPAID
CLOSING DATE Open Until Further Notice
INSTRUCTIONS Interested candidates should fill out the DCASE Volunteer Application at: https://dcasevoluntours.org/page/volunteer
If you would like to request reasonable accommodation due to disability or pregnancy to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312‑744‑4976 (voice) or 312‑744‑5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.
All references to political sponsorship or recommendation must be omitted from all application materials submitted for City employment.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
#J-18808-Ljbffr