Administrate Support Representative
Radwell International, Willingboro, NJ, United States
Category: Customer Service, Credit & Collections, Admin
Job Location: Willingboro, NJ, US
Position Type: Full-Time/Regular
Administrative Support Representative Radwell International LLC | Inside Sales Support
Full-Time | Salary | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046
The Administrative Support Representative is responsible for supporting designated Inside Sales Representatives with administrative and operational tasks. Responsibilities include order entry, post‑sale customer support, and open quote follow‑up. This role plays a critical part in ensuring accurate processing, timely customer communication, and overall support efficiency.
Key Responsibilities
Work closely with Inside Sales Representatives to support daily administrative tasks
Ensure a high degree of customer satisfaction through prompt task completion and effective internal and external communication
Enter orders into sales order processing systems, ensuring accuracy of delivery information, payment terms, and other critical order details
Confirm all orders with customers and perform follow‑up and order clean‑up as necessary
Meet minimum daily standards for quotes and administrative output expectations
Interact with internal departments to support customer commitments
Assist with business system database cleanup and ongoing maintenance
Perform other duties, tasks, or work as assigned
Metrics
Orders processed and converted
Number of line items processed
Email transaction volume
Post‑sale support activity
Customer follow‑up processes
Average time to complete tasks
Qualifications
Strong computer skills with the ability to learn and use Radwell systems in an automated environment
Knowledge & Skills Required
Strong computer proficiency
Proficiency using email, the internet, Microsoft Office, and similar tools
Ability to multi‑task
Ability to work in a fast‑paced environment
Attention to detail
Problem‑solving abilities
Strong communication skills
Education & Experience
High School Diploma or equivalent preferred
Experience in order entry or data processing preferred
Compensation The recruiting base salary for this full-time position is
$52,000 annually .
Individual compensation is determined by job‑related skills, experience, and relevant education or training.
Work Schedule The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may be adjusted based on business needs. Adherence to attendance and coverage policies is required. Time off is granted in accordance with company policy and proper notice.
Work Environment Professional open call‑center office environment. Occasional visits to warehouse, repair center, or other departments may be required. Dress attire is casual but professional. Employees must wear Radwear apparel once issued, along with a Radwell ID badge and access card. All safety policies must be followed.
Radwell Benefits
Medical, dental, and vision coverage starting Day 1 of employment
15 PTO days
Paid company holidays
Company‑paid short‑term and long‑term disability
Company‑paid life insurance
401(k) with company matching
Free onsite gym
Radwell International LLC is an equal opportunity employer
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Job Location: Willingboro, NJ, US
Position Type: Full-Time/Regular
Administrative Support Representative Radwell International LLC | Inside Sales Support
Full-Time | Salary | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046
The Administrative Support Representative is responsible for supporting designated Inside Sales Representatives with administrative and operational tasks. Responsibilities include order entry, post‑sale customer support, and open quote follow‑up. This role plays a critical part in ensuring accurate processing, timely customer communication, and overall support efficiency.
Key Responsibilities
Work closely with Inside Sales Representatives to support daily administrative tasks
Ensure a high degree of customer satisfaction through prompt task completion and effective internal and external communication
Enter orders into sales order processing systems, ensuring accuracy of delivery information, payment terms, and other critical order details
Confirm all orders with customers and perform follow‑up and order clean‑up as necessary
Meet minimum daily standards for quotes and administrative output expectations
Interact with internal departments to support customer commitments
Assist with business system database cleanup and ongoing maintenance
Perform other duties, tasks, or work as assigned
Metrics
Orders processed and converted
Number of line items processed
Email transaction volume
Post‑sale support activity
Customer follow‑up processes
Average time to complete tasks
Qualifications
Strong computer skills with the ability to learn and use Radwell systems in an automated environment
Knowledge & Skills Required
Strong computer proficiency
Proficiency using email, the internet, Microsoft Office, and similar tools
Ability to multi‑task
Ability to work in a fast‑paced environment
Attention to detail
Problem‑solving abilities
Strong communication skills
Education & Experience
High School Diploma or equivalent preferred
Experience in order entry or data processing preferred
Compensation The recruiting base salary for this full-time position is
$52,000 annually .
Individual compensation is determined by job‑related skills, experience, and relevant education or training.
Work Schedule The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may be adjusted based on business needs. Adherence to attendance and coverage policies is required. Time off is granted in accordance with company policy and proper notice.
Work Environment Professional open call‑center office environment. Occasional visits to warehouse, repair center, or other departments may be required. Dress attire is casual but professional. Employees must wear Radwear apparel once issued, along with a Radwell ID badge and access card. All safety policies must be followed.
Radwell Benefits
Medical, dental, and vision coverage starting Day 1 of employment
15 PTO days
Paid company holidays
Company‑paid short‑term and long‑term disability
Company‑paid life insurance
401(k) with company matching
Free onsite gym
Radwell International LLC is an equal opportunity employer
#J-18808-Ljbffr