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Call Center Representative

Vaco by Highspring, Phoenix, AZ, United States


Vaco Phoenix is partnering with a client in Phoenix, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills.

Responsibilities

Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers.

Maintain strong knowledge of company products and services to provide accurate information and support.

Respond promptly to customer inquiries via phone, email, and online channels.

Resolve customer issues with professionalism and a focus on satisfaction.

Assist users with navigating the system and completing their orders.

Accurately document customer interactions and feedback for future reference and improvement.

Qualifications

Call Center Support – 1 year of experience.

Data Entry – 1 year of experience.

Compensation & Benefits Contract-to-hire, up to $19.50 per hour, 100% onsite. Eligible for discretionary bonuses. Medical, dental, and vision benefits as well as a 401(k) retirement plan are offered.

Vaco PLC is acting as an Employment Agency in relation to this vacancy.

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