Sales and Service Technician
Bridgestone Americas, Springfield, IL, United States
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores across North America, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
Job Category Retail
Position Summary The Retail Sales and Service Technician (SST) is a hybrid role that serves customers through assessment and recommendation of products and services, performs entry‑level vehicle service tasks, and ensures customer satisfaction through timely and thorough service completion. This role is designed as a pipeline for future career growth within Firestone Complete Auto Care.
Pay Range: $16.00 - $23.90
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations, opening/closing, inventory, displays – as needed
Growth and Career Development
May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
Learn all aspects of store operations and flex between front and back shop tasks.
Minimum Qualifications
High School Diploma or equivalent.
Valid automobile driver’s license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
Preferred Qualifications
Two‑year degree or non‑traditional education through training program completion, certification, or other demonstrating a growth mindset.
Previous consumer retail sales experience.
Previous automotive experience a plus.
Previous management or supervisory experience a plus.
Benefits
Medical, Dental, and Vision – Starting day 1 for all teammates.
Paid vacation and holidays.
On‑the‑job training and company‑funded ASE certifications.
Flexible work schedule.
401(k) match.
On‑demand pay (daily pay) program available.
Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
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Job Category Retail
Position Summary The Retail Sales and Service Technician (SST) is a hybrid role that serves customers through assessment and recommendation of products and services, performs entry‑level vehicle service tasks, and ensures customer satisfaction through timely and thorough service completion. This role is designed as a pipeline for future career growth within Firestone Complete Auto Care.
Pay Range: $16.00 - $23.90
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations, opening/closing, inventory, displays – as needed
Growth and Career Development
May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
Learn all aspects of store operations and flex between front and back shop tasks.
Minimum Qualifications
High School Diploma or equivalent.
Valid automobile driver’s license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
Preferred Qualifications
Two‑year degree or non‑traditional education through training program completion, certification, or other demonstrating a growth mindset.
Previous consumer retail sales experience.
Previous automotive experience a plus.
Previous management or supervisory experience a plus.
Benefits
Medical, Dental, and Vision – Starting day 1 for all teammates.
Paid vacation and holidays.
On‑the‑job training and company‑funded ASE certifications.
Flexible work schedule.
401(k) match.
On‑demand pay (daily pay) program available.
Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
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