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Role Overview

Mode: Hybrid (primarily online, with offline requirements as needed)

Responsibilities: Communicate SOS products and services to students, parents, and teachers

Location: Based in Jamshedpur (Work from Home; requires a laptop, stable internet connection, and a smartphone)

Requirements

Qualifications: Must hold a graduate degree

Language: Proficiency in reading, writing, and speaking both English and Hindi

Experience: 1–2 years of experience in a call center or BPO is preferred

Attributes: Organized, self-disciplined, honest, and capable of working independently with minimal supervision

Schedule: 4–6 hours per day, 6 days a week (Monday to Sunday)

Internship Structure: Includes two weeks of comprehensive unpaid training on our products, CRM, and AI tools, followed by a 3–6 month paid internship

Compensation: Monthly stipend plus sales commissions and group incentives

Career Path: Upon successful completion of the internship, candidates will be offered a choice between full-time or part-time permanent positions

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Pay Rate: $17.00 per hour
Type: Temporary / Project-Based (Multiple Election Cycles)
Upcoming Needs: Increased staffing ahead of March 10 and March 24 elections

Position Overview

We are hiring Elections Associates to support ongoing election operations throughout the year. These roles are essential in maintaining accurate, efficient, and secure election processes. Multiple assignments are available, including Customer Service, Data Entry, Call Center, and Ballot Processing.

While staffing needs are currently high due to the upcoming March elections, these positions support multiple election events, including primaries, general elections, and year?round administrative tasks.

Key Responsibilities

Customer Service Representative (CSR)

Assist voters, visitors, and staff
Support check?ins, forms, and front?desk operations
Provide clear information and maintain exceptional service

Data Entry Clerk

Enter and update election-related data with a high degree of accuracy
Review documents and ensure completeness
Support administrative processing tasks

Election and Operations Support

Prepare, sort, and organize ballots and election materials
Assist with mail?ballot operations
Operate office equipment such as scanners and printers
Staff call center lines and answer public inquiries
Maintain supply inventory and handle labeling, packing, and distribution
Support general office and administrative duties

Qualifications

High school diploma or equivalent
Strong attention to detail
Excellent communication and interpersonal skills
Ability to follow strict procedures and confidentiality guidelines
Comfortable with computers and basic office software
Capable of standing or sitting for long periods depending on role

Schedule & Availability

Must be available during active election periods
Workload increases significantly around major election dates
Shifts may include weekdays, evenings, and weekends
Overtime may be required during peak election weeks

Why Join the Elections Team?

Meaningful work supporting democracy
Gain experience in government operations, administration, and public service
Opportunity for repeat assignments during future election cycles
Collaborative, fast?paced environment

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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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