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Retail Sales Associate - Part Time - 3191

FirstCash, Masury, OH, United States


Salary & Commission $12.00 to $15.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.74 per hour on top of your hourly rate.

Perks & Benefits

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.

Unlimited commission above your hourly base rate.

Employee discounts available to all employees on the first day of active employment.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Position Summary We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

Responsibilities

Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.

Performs non‑management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates the legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes the assigned training.

Other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties and tasks for extended periods of time (e.g., standing, stooping, walking, climbing, pushing, pulling, lifting).

Ability to work with firearms and become firearms certified.

Employees may assist a customer on the exterior of the building or retrieve products stored in exterior areas.

Minimum age: 18 years old.

High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, work with people, and be team‑oriented.

Ability to multi‑task in a fast‑paced environment.

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations, as business needs dictate.

Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.

Bilingual Applicants Bilingual applicants are encouraged to apply!

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/re‑assign duties and responsibilities at any time. Duties and responsibilities may be subject to change due to reasonable accommodations or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

Additional Perks

Earned Wage Access is a service provided by NetSpend; signup required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer.

FirstCash provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash also provides reasonable accommodations for qualified individuals with disabilities.

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