Retail Sales Associate - 3191
FirstCash, Masury, OH, United States
Pay & Commission
$12.00 to $15.00 per hour. Earn up to 8% commission on transactions, averaging $3.66 per hour on top of base rate.
Benefits & Perks Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business: most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access program (5% of wages, up to 7x per payroll cycle, available day 2).
Unlimited commission above hourly base rate.
Vacation: 1 week paid after 6 months, +1 week after 1 year, +2 weeks each anniversary after that (up to 120 hrs over 5 years).
Sick/Personal: 8 hrs after 6 months, +16 hrs each anniversary (years 2-5), +24 hrs after 5 years.
Employee discounts on first day.
Tuition reimbursement up to $2,000 per semester (full‑time employees meeting program requirements).
Over 10,000 discounts from 1000+ companies via FirstCash Perks.
Automatic enrollment in FirstCash 401k after 6 months; program available to all employees 21+.
FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both lending and retail sides, processes sales, loans, and other transactions, assists with customer inquiries, and resolves problems. Associates work with jewelry, tools, electronics, firearms (in FFL locations) and more. The position offers an hourly wage plus commission based on productivity and individual factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and merchandise display.
Processes sales and loan transactions per company policies and regulations.
Handles all cash and negotiable items per policy.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, demonstrating respect and using effective communication tools.
Partners with all employees to create a positive customer experience.
Completes assigned training.
Performs related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
May assist customers on building exterior or retrieve products stored in exterior areas.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient in basic math calculations.
Cash handling experience preferred.
Availability to work multiple locations as required.
Flexible retail schedule including weekends and holidays.
Computer literate, capable of operating POS systems and office machines.
Bilingual Applicants Encouraged to apply.
Commission Plan Proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on gross profit of personal performance. Details provided during interview.
Legal & Additional Information Information does not constitute an exhaustive list of duties. Management may assign/reassign duties at any time. Removal of safe harbor for reasonable accommodation. Binding arbitration agreement required for disputes. Pay rates will not be below local minimum wage requirements.
Earned Wage Access service provided by NetSpend; employee signup required, restrictions and fees apply.
FirstCash 401K program available to employees 21 or older.
Maximum base pay rate derived from applicant’s experience and skills.
Application confirms opt‑in to receive communications from FirstCash Talent Acquisition Team. Communications include job and potential opportunities. Message/data rates may apply. Unsubscribe instructions provided. Privacy policy link: https://firstcash.com/privacy-policy.
Equal Opportunity Employer FirstCash Holdings, Inc. is an equal opportunity employer. The company provides equal employment opportunity regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, etc. Reasonable accommodations for qualified individuals with disabilities will be provided.
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Benefits & Perks Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business: most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access program (5% of wages, up to 7x per payroll cycle, available day 2).
Unlimited commission above hourly base rate.
Vacation: 1 week paid after 6 months, +1 week after 1 year, +2 weeks each anniversary after that (up to 120 hrs over 5 years).
Sick/Personal: 8 hrs after 6 months, +16 hrs each anniversary (years 2-5), +24 hrs after 5 years.
Employee discounts on first day.
Tuition reimbursement up to $2,000 per semester (full‑time employees meeting program requirements).
Over 10,000 discounts from 1000+ companies via FirstCash Perks.
Automatic enrollment in FirstCash 401k after 6 months; program available to all employees 21+.
FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both lending and retail sides, processes sales, loans, and other transactions, assists with customer inquiries, and resolves problems. Associates work with jewelry, tools, electronics, firearms (in FFL locations) and more. The position offers an hourly wage plus commission based on productivity and individual factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and merchandise display.
Processes sales and loan transactions per company policies and regulations.
Handles all cash and negotiable items per policy.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, demonstrating respect and using effective communication tools.
Partners with all employees to create a positive customer experience.
Completes assigned training.
Performs related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
May assist customers on building exterior or retrieve products stored in exterior areas.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient in basic math calculations.
Cash handling experience preferred.
Availability to work multiple locations as required.
Flexible retail schedule including weekends and holidays.
Computer literate, capable of operating POS systems and office machines.
Bilingual Applicants Encouraged to apply.
Commission Plan Proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on gross profit of personal performance. Details provided during interview.
Legal & Additional Information Information does not constitute an exhaustive list of duties. Management may assign/reassign duties at any time. Removal of safe harbor for reasonable accommodation. Binding arbitration agreement required for disputes. Pay rates will not be below local minimum wage requirements.
Earned Wage Access service provided by NetSpend; employee signup required, restrictions and fees apply.
FirstCash 401K program available to employees 21 or older.
Maximum base pay rate derived from applicant’s experience and skills.
Application confirms opt‑in to receive communications from FirstCash Talent Acquisition Team. Communications include job and potential opportunities. Message/data rates may apply. Unsubscribe instructions provided. Privacy policy link: https://firstcash.com/privacy-policy.
Equal Opportunity Employer FirstCash Holdings, Inc. is an equal opportunity employer. The company provides equal employment opportunity regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, etc. Reasonable accommodations for qualified individuals with disabilities will be provided.
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