Retail Sales Associate - 2367
FirstCash, Indianapolis, IN, United States
$13.00 to $16.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process!
Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.43 per hour on top of your hourly rate.
Perks And Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week of vacation after completing one year of active employment and two weeks of vacation on each anniversary thereafter (if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
Sick/Personal: Eligible employees are granted 8 hours after 6 months of employment, then 16 hours each anniversary thereafter (years 2‑5). (If applicable, sick time is adjusted and granted in accordance with state/local municipality requirements.) Additional hours after five years.
Employee discounts are available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing up to $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate receives an hourly wage plus commission based on productivity. Compensation will be based on factors such as work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and provide suitable financial solutions.
Performs non‑management open/close procedures.
Maintains the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist a customer on the exterior of the building or retrieve products stored outside.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient with basic math calculations.
Cash handling experience is preferred.
Ability to work in multiple locations as needed.
Must work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on the gross profit of their personal performance. Details about the plan will be provided during the interview process.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities. Management may assign or reassign duties at any time.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your opt‑in desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You may unsubscribe from text messages by replying STOP. You may unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process!
Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.43 per hour on top of your hourly rate.
Perks And Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week of vacation after completing one year of active employment and two weeks of vacation on each anniversary thereafter (if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
Sick/Personal: Eligible employees are granted 8 hours after 6 months of employment, then 16 hours each anniversary thereafter (years 2‑5). (If applicable, sick time is adjusted and granted in accordance with state/local municipality requirements.) Additional hours after five years.
Employee discounts are available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing up to $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate receives an hourly wage plus commission based on productivity. Compensation will be based on factors such as work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and provide suitable financial solutions.
Performs non‑management open/close procedures.
Maintains the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist a customer on the exterior of the building or retrieve products stored outside.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient with basic math calculations.
Cash handling experience is preferred.
Ability to work in multiple locations as needed.
Must work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on the gross profit of their personal performance. Details about the plan will be provided during the interview process.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities. Management may assign or reassign duties at any time.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your opt‑in desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You may unsubscribe from text messages by replying STOP. You may unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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