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Retail Sales Associate - 3121

FirstCash, Springfield, OH, United States


Description $11.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn up to 8% on transactions, could average an additional $3.56 per hour on top of hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on second day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle.

Ability to earn unlimited commission above hourly base rate.

Vacation: Employees granted one week of paid vacation after six months of full‑time service; additional week after one year, etc.

Sick/Personal: Eligible employees granted 8 hours after six months, 16 hours each anniversary thereafter, etc.

Employee discounts available on first day of employment.

Tuition Reimbursement up to $2,000 per year for full‑time employees meeting program requirements.

Access to over 10,000 discounts from 1,000+ companies.

Auto‑enrollment in FirstCash 401(k) program after six months.

Access to FirstCash Pet Insurance program.

Position Summary We are seeking entry‑level, full‑time sales associates in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with store staff to ensure customer service on both the lending and retail sides of the business. Associates greet, engage, and process sales, loans, and transactions. They handle jewelry and general merchandise including tools, electronics, firearms and more.

Responsibilities

Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.

Performs non‑management open/close procedures.

Keeps sales floor clean, stocked, and displays merchandise.

Performs sales and loan transactions in accordance with policies, procedures and regulatory requirements.

Handles cash and negotiable items per policy.

Answers incoming calls per company standards.

Communicates legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers.

Partners with all employees to create positive customer experience.

Completes assigned training.

Other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift/carry up to 50 pounds.

Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).

Ability to work with firearms and become firearms certified.

May be asked to assist customers outside building or retrieve products stored in exterior storage.

Minimum age 18.

High School Diploma, GED, or equivalent.

Strong desire to work, serve customers, team‑oriented.

Ability to multi‑task in fast‑paced environment.

Proficient basic math calculations.

Cash handling experience preferred.

Ability to work multiple locations on business needs basis.

Flexible retail schedule including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Additional Information Commission plan is proprietary to FirstCash; potential to earn 2‑8% commission based on gross profit of personal performance. Details provided during interview.

Payrates will not be below applicable local minimum wage requirements.

Company requires employees to agree to binding arbitration agreement to resolve disputes.

Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. The policy of FirstCash is to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, status with regard to public assistance, veteran status, or other protected characteristics. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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