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Retail Sales Associate - 0013

FirstCash, Bedford, TX, United States


$10.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process.

Perks & Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

Vacation: Employees are granted one week of paid vacation after completing six months of active, full-time service. An additional week is granted after one year, and two weeks after each subsequent anniversary (up to 120 hours after five years).

Sick/Personal: Eligible employees are granted 8 hours after six months of employment, 16 hours each anniversary thereafter (up to 24 hours after five years).

Employee discounts are available to all employees on the first day of active employment.

Tuition Reimbursement with FirstCash Education allows up to $2,000 per year for full‑time employees who meet program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Auto‑enrollment in the FirstCash 401(k) program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The role includes greeting, engaging, and interacting with customers to process sales, loans, and other transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. The position offers an hourly wage plus commission based on productivity, with pay influenced by location, qualifications, and experience.

Responsibilities

Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.

Performs non‑management open/close procedures.

Maintains cleanliness and inventory of the sales floor and merchandise displays.

Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.

Handles all cash and negotiable items in accordance with policies and regulations.

Answers incoming calls per company standards.

Effectively communicates the legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes assigned training.

Completes other related duties as assigned.

Minimum Requirements & Qualifications

Willingness and ability to lift or carry up to 50 pounds.

Willingness and ability to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and obtain firearms certification.

Possibility of assisting a customer on the exterior of the building or retrieving products from exterior storage areas.

Minimum age: 18 years old.

High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, and be team‑oriented.

Ability to multi‑task in a fast‑paced environment.

Proficiency in basic math calculations.

Cash handling experience is preferred.

Ability to work in multiple locations as needed.

Flexibility to work a retail schedule that includes weekends and holidays.

Computer literacy and ability to operate Point‑of‑Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Applicants will receive further details during the interview process.

Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

In acceptance of a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Additional Details

Earned Wage Access is a service provided by NetSpend; employee signup is required and restrictions and fees apply.

FirstCash 401(k) program is available to all employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position being filled.

Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team about this job and other opportunities within the FirstCash job network. Message and data rates may apply. You may unsubscribe from text messages by replying STOP or unsubscribe from email communications by clicking the unsubscribe link at any time. Visit

https://firstcash.com/privacy-policy

for additional information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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