Retail Sales Associate - 2335
FirstCash, San Antonio, TX, United States
Pay Rate
$12.95 to $15.95 per hour
Commission Structure We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.15 per hour on top of your hourly rate.
Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required)
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to 7 times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week after one year and two weeks on each anniversary thereafter (*if applicable). 120 hours after five years.
Sick/Personal: Eligible employees are granted 8 hours after six months to be used before their first anniversary and 16 hours each anniversary thereafter. 24 hours after five years.
Employee discounts available to all employees on the first day of active employment.
Tuition reimbursement with FirstCash Education up to $2,000 per year.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. Across various merchandise including jewelry, tools, electronics, firearms (in FFL locations) and more, you will greet, engage and assist customers with sales, loans and related transactions.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies and procedures.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time—standing, stooping, walking, climbing, pushing, pulling and lifting.
Ability to work with firearms and become firearms certified if required.
May be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age: 18 years old.
High School Diploma, GED or equivalent experience.
Strong desire to work, serve customers, work with people and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash handling experience is preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged Applicants who are bilingual are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. Applicants receive more details during the interview.
Legal Notice
Information contained in this description is not intended to be an all‑inclusive list of duties and responsibilities… Management has discretion to assign/reassign duties.
Employees must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup by the employee is required; restrictions and fees apply.
FirstCash 401K program available to all employees 21 years of age or older.
Maximum base payrate is derived from applicant’s previous experience and relevant skills.
Application Process Submission of your application confirms your opt‑in desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. Communications include information about the specific job and other opportunities in the FirstCash network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from email communications by clicking unsubscribe within the email. Visit https://firstcash.com/privacy-policy for additional information.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer… provides reasonable accommodations for qualified individuals with disabilities.
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Commission Structure We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.15 per hour on top of your hourly rate.
Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required)
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to 7 times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week after one year and two weeks on each anniversary thereafter (*if applicable). 120 hours after five years.
Sick/Personal: Eligible employees are granted 8 hours after six months to be used before their first anniversary and 16 hours each anniversary thereafter. 24 hours after five years.
Employee discounts available to all employees on the first day of active employment.
Tuition reimbursement with FirstCash Education up to $2,000 per year.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. Across various merchandise including jewelry, tools, electronics, firearms (in FFL locations) and more, you will greet, engage and assist customers with sales, loans and related transactions.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies and procedures.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time—standing, stooping, walking, climbing, pushing, pulling and lifting.
Ability to work with firearms and become firearms certified if required.
May be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age: 18 years old.
High School Diploma, GED or equivalent experience.
Strong desire to work, serve customers, work with people and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash handling experience is preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged Applicants who are bilingual are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. Applicants receive more details during the interview.
Legal Notice
Information contained in this description is not intended to be an all‑inclusive list of duties and responsibilities… Management has discretion to assign/reassign duties.
Employees must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup by the employee is required; restrictions and fees apply.
FirstCash 401K program available to all employees 21 years of age or older.
Maximum base payrate is derived from applicant’s previous experience and relevant skills.
Application Process Submission of your application confirms your opt‑in desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. Communications include information about the specific job and other opportunities in the FirstCash network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from email communications by clicking unsubscribe within the email. Visit https://firstcash.com/privacy-policy for additional information.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer… provides reasonable accommodations for qualified individuals with disabilities.
#J-18808-Ljbffr