Retail Sales Associate - 3250
FirstCash, San Antonio, TX, United States
Full-Time Retail Sales Associate
$12.95 to $15.95 per hour
We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.
Benefits and Compensation
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after six months of full‑time service. Eligible employees receive an additional week after one year and two weeks on each subsequent anniversary (adjusted for state/local requirements).
Sick/Personal: 8 hours after six months, then 16 hours each anniversary (years 2–5) and 24 hours after five years.
Employee discounts available from the first day.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after six months of employment.
Access to the FirstCash Pet Insurance program.
Earned Wage Access is a service provided by NetSpend; signup required with restrictions and fees.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base pay rate derived from your experience and skill set.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive and professional manner to process sales, loans, and other transactions, while assisting with inquiries and problem resolution. The role involves a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The actual pay will be based on work location, qualifications, and experience.
Responsibilities
Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist customers outside the building or retrieve products from exterior storage areas.
Minimum age 18 years old.
High school diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience preferred.
Can work in multiple locations as needed.
Ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Detailed commission information will be provided during the interview process.
Employment Notice Pay rates will not be below any applicable local minimum wage requirements.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.
Benefits and Compensation
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after six months of full‑time service. Eligible employees receive an additional week after one year and two weeks on each subsequent anniversary (adjusted for state/local requirements).
Sick/Personal: 8 hours after six months, then 16 hours each anniversary (years 2–5) and 24 hours after five years.
Employee discounts available from the first day.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after six months of employment.
Access to the FirstCash Pet Insurance program.
Earned Wage Access is a service provided by NetSpend; signup required with restrictions and fees.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base pay rate derived from your experience and skill set.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive and professional manner to process sales, loans, and other transactions, while assisting with inquiries and problem resolution. The role involves a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The actual pay will be based on work location, qualifications, and experience.
Responsibilities
Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist customers outside the building or retrieve products from exterior storage areas.
Minimum age 18 years old.
High school diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience preferred.
Can work in multiple locations as needed.
Ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Detailed commission information will be provided during the interview process.
Employment Notice Pay rates will not be below any applicable local minimum wage requirements.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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