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Retail Sales Associate - 2326

Cash America Pawn, San Antonio, TX, United States


Position

Full-Time Retail Sales Associate We are currently looking for the right team member to join our Team! Pay : $12.95 to $15.95 per hour We offer a commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.36 per hour on top of your hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open 9AM–6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).

Ability to earn unlimited commission above your hourly base rate.

Vacation: 1 week of paid vacation after six months; additional vacation after one year and ongoing anniversaries; 120 hours after five years (adjusted for state/local requirements).

Sick/P_Time: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2–5) with adjustments for state/local requirements; 24 hours after five years.

Employee discounts on first day of active employment.

Tuition reimbursement with FirstCash Education (up to $2,000 per year) for eligible full-time employees.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions, and thrives on engaging with customers and resolving inquiries. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, and firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate earns an hourly wage, plus commission based on productivity. Actual pay varies by location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to develop rapport and recommend financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles cash and negotiable items in accordance with policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards.

Explains legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, showing respect and using effective communication tools.

Collaborates with all employees to create a positive customer experience.

Completes assigned training successfully.

Other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift up to 50 pounds.

Must be willing and able to stand for extended periods and perform duties including walking, bending, climbing, pushing, and pulling as required by law.

Ability to work with firearms and become firearms certified.

May assist customers on exterior of the building or retrieve products stored externally.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Ability to work in multiple locations as needed.

Flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems.

Bilingual applicants are encouraged to apply.

Commission Plan Information The commission plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on gross profit of personal performance. More details are provided during the interview process.

Notes

The information in this description is not all-inclusive; duties may be assigned or changed at management's discretion.

Employees must agree to a binding arbitration agreement to resolve disputes if offered a position.

Pay rates will not be below applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup required; restrictions and fees apply.

FirstCash 401K program is available to employees 21+.

Maximum base pay rate is based on experience and skills for the position.

EEO Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as needed.

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