sales associate
Orangetheory Fitness - West Coast Fitness, Cincinnati, OH, United States
Location:
3831 Edwards Rd, Cincinnati, OH 45209 Position Summary
The Sales Associate (SA) at Orangetheory Fitness is responsible for driving membership sales, delivering exceptional customer service, and creating a welcoming, high-energy studio environment. This role is perfect for someone who is outgoing, motivated, and passionate about fitness and community. Key Responsibilities
Generate new membership sales through leads, referrals, and in-studio interactions Conduct studio tours and effectively communicate the Orangetheory workout and value Follow up with prospects via calls, texts, and emails to convert leads into members Build and maintain relationships with current members to drive retention and referrals Assist with daily studio operations including check-in, class scheduling, and retail sales Maintain accurate member accounts and notes in the CRM system Support studio events, promotions, and community outreach efforts Ensure the front desk and lobby areas are clean, organized, and welcoming Qualifications
Strong sales, communication, and customer service skills Ability to work in a fast-paced, team-oriented environment High energy, positive attitude, and passion for fitness Comfortable with outreach (calls/texts) and closing sales Flexible availability, including early mornings, evenings, and weekends Basic computer skills and ability to learn new systems Preferred Experience
Previous sales or customer service experience Experience in fitness, wellness, or hospitality industries Familiarity with CRM or membership-based sales Key Traits for Success
Goal-driven and competitive mindset Strong interpersonal skills and ability to build rapport quickly Organized and detail-oriented Self-motivated with a proactive approach Complimentary Orangetheory membership Commission and bonus opportunities Fun, team-oriented environment Opportunities for growth within the brand Orangetheory Fitness -- West Coast Fitness #J-18808-Ljbffr
3831 Edwards Rd, Cincinnati, OH 45209 Position Summary
The Sales Associate (SA) at Orangetheory Fitness is responsible for driving membership sales, delivering exceptional customer service, and creating a welcoming, high-energy studio environment. This role is perfect for someone who is outgoing, motivated, and passionate about fitness and community. Key Responsibilities
Generate new membership sales through leads, referrals, and in-studio interactions Conduct studio tours and effectively communicate the Orangetheory workout and value Follow up with prospects via calls, texts, and emails to convert leads into members Build and maintain relationships with current members to drive retention and referrals Assist with daily studio operations including check-in, class scheduling, and retail sales Maintain accurate member accounts and notes in the CRM system Support studio events, promotions, and community outreach efforts Ensure the front desk and lobby areas are clean, organized, and welcoming Qualifications
Strong sales, communication, and customer service skills Ability to work in a fast-paced, team-oriented environment High energy, positive attitude, and passion for fitness Comfortable with outreach (calls/texts) and closing sales Flexible availability, including early mornings, evenings, and weekends Basic computer skills and ability to learn new systems Preferred Experience
Previous sales or customer service experience Experience in fitness, wellness, or hospitality industries Familiarity with CRM or membership-based sales Key Traits for Success
Goal-driven and competitive mindset Strong interpersonal skills and ability to build rapport quickly Organized and detail-oriented Self-motivated with a proactive approach Complimentary Orangetheory membership Commission and bonus opportunities Fun, team-oriented environment Opportunities for growth within the brand Orangetheory Fitness -- West Coast Fitness #J-18808-Ljbffr