Sportsbook Ticket Writer - Full Time (Downtown Grand)
Caesars Entertainment, Las Vegas, NV, United States
Job Description
William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
Why Join The Team
Full‑time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow a career with us!
Responsibilities
Provide a top tier level of customer service that encourages customers to come back repeatedly
Ensure compliance with all rules and regulations set forth by the company and Gaming Control Board
Become familiar with betting options and engage customers on those options
Work to resolve customer disputes/complaints and, when necessary, escalate to direct supervisor
Be a positive team member and collaborate with team and leadership
Ensure all necessary paperwork/documentation is filled out according to company policy and Gaming Control Board standards
Complete other duties as assigned
Qualifications
Flexible availability
Basic computer knowledge (Email, MS Excel, internet, etc.)
Minimum 1 year of cash handling experience in a work setting
H.S. Diploma, GED, or equivalent preferred
21+ years of age or older
Pass a background check
Obtain a gaming license from the Gaming Control Board and other jurisdictions if required
High level of customer service
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Present yourself in a professional manner
Strong communication skills, written and verbal
Ability to perform simple math
Adhere to compliance requirements set by company and Gaming Control Board
Physical Requirements
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs.
Must be able to write for extended periods of time
Must be able to twist, bend or reach with no significant restrictions
About Us At Caesars Digital, we don’t just play the game — we set the standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because
We Are All Caesars . This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
#J-18808-Ljbffr
Why Join The Team
Full‑time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow a career with us!
Responsibilities
Provide a top tier level of customer service that encourages customers to come back repeatedly
Ensure compliance with all rules and regulations set forth by the company and Gaming Control Board
Become familiar with betting options and engage customers on those options
Work to resolve customer disputes/complaints and, when necessary, escalate to direct supervisor
Be a positive team member and collaborate with team and leadership
Ensure all necessary paperwork/documentation is filled out according to company policy and Gaming Control Board standards
Complete other duties as assigned
Qualifications
Flexible availability
Basic computer knowledge (Email, MS Excel, internet, etc.)
Minimum 1 year of cash handling experience in a work setting
H.S. Diploma, GED, or equivalent preferred
21+ years of age or older
Pass a background check
Obtain a gaming license from the Gaming Control Board and other jurisdictions if required
High level of customer service
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Present yourself in a professional manner
Strong communication skills, written and verbal
Ability to perform simple math
Adhere to compliance requirements set by company and Gaming Control Board
Physical Requirements
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs.
Must be able to write for extended periods of time
Must be able to twist, bend or reach with no significant restrictions
About Us At Caesars Digital, we don’t just play the game — we set the standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because
We Are All Caesars . This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
#J-18808-Ljbffr