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Retail Sales Associate - 3111

FirstCash, Franklin, OH, United States


Overview

Position:

Full-Time Retail Sales Associate (Pawnbroker / Retail Sales Associate) – Nationwide store locations Pay:

$11.00 to $14.00 per hour Commission:

The retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate. We offer an easily achievable commission structure that pays you for every transaction you process! Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment. Withdraw up to 50% of earned wages up to seven times in a payroll cycle. Ability to earn unlimited commission above your hourly base rate. VACATION: One week of paid vacation after six months of active, full-time service. Additional weeks after 1 year and each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjusted per state/local requirements. SICK/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years, as applicable to local regulations. Employee discounts available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience. Responsibilities

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on exterior of the building or in exterior storage areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Additional Notes

Bilingual applicants are encouraged to apply. Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process. Note: This description is not an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. Legal and Compliance

Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. The maximum base pay rate is derived from the applicant’s previous experience and skill sets relevant to the position. Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe from text messages or emails at any time. For more information, see the privacy policy at firstcash.com/privacy-policy. FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.

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