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Retail Sales Associate - 3111

Cashland, Franklin, OH, United States


Overview Full-Time Retail Sales Associate

to join our Team!

$11.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).

The ability to earn unlimited commission above your hourly base rate.

Vacation: one week of paid vacation after six months; additional weeks after one year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).

Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).

Employee discounts on first day of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting minimum requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to FirstCash Pet Insurance.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's pay will be based on factors such as location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate

Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles cash and negotiable items in accordance with policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates the legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers, showing respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes assigned training.

Other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).

Ability to work with firearms and to become firearms certified.

Employees may assist customers exterior of the building or retrieve products stored in exterior storage areas.

Minimum Age: 18 years old.

High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment.

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Able to work in multiple locations as needed.

Flexible retail schedule including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit from personal performance. More details are provided during the interview process.

Note: This description is not all-inclusive. Duties may be assigned or changed at any time. Management may reassign duties. Some statements may be subject to change.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and applicable skills.

Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. For details, visit the privacy policy page. You can unsubscribe from text or email communications at any time.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where appropriate.

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