Internet Sales BDC Representative
Moss Motors, Inc, Lafayette, LA, United States
BMW of Lafayette is looking for a professional, detail-oriented
Internet / BDC Representative
to handle incoming digital leads and provide a premium online experience for our customers.
Job Responsibilities:
Respond promptly and professionally to internet leads, texts, and phone calls
Set appointments and follow up with customers throughout their buying journey
Update and maintain accurate customer records in the CRM (eLead experience a plus)
Ensure online inventory and listings are up to date and accurate
Work closely with the sales team to support appointment conversion and customer satisfaction
What We’re Looking For:
Previous BDC or customer service experience preferred (automotive is a plus)
Strong written and verbal communication skills
Detail-oriented, organized, and tech-savvy
Self-motivated and comfortable in a fast-paced environment
Customer-first attitude with a professional appearance and demeanor
We Offer:
Competitive pay plan
Medical, dental & vision benefits
401(k) plan
Paid time off
A supportive team and premium work environment
#J-18808-Ljbffr
Internet / BDC Representative
to handle incoming digital leads and provide a premium online experience for our customers.
Job Responsibilities:
Respond promptly and professionally to internet leads, texts, and phone calls
Set appointments and follow up with customers throughout their buying journey
Update and maintain accurate customer records in the CRM (eLead experience a plus)
Ensure online inventory and listings are up to date and accurate
Work closely with the sales team to support appointment conversion and customer satisfaction
What We’re Looking For:
Previous BDC or customer service experience preferred (automotive is a plus)
Strong written and verbal communication skills
Detail-oriented, organized, and tech-savvy
Self-motivated and comfortable in a fast-paced environment
Customer-first attitude with a professional appearance and demeanor
We Offer:
Competitive pay plan
Medical, dental & vision benefits
401(k) plan
Paid time off
A supportive team and premium work environment
#J-18808-Ljbffr