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Internet Sales BDC Representative

BMW of Lafayette, Lafayette, LA, United States


Now Hiring: Internet / BDC Representative – Mercedes-Benz of Lafayette

BMW of Lafayette is looking for a professional, detail-oriented

Internet / BDC Representative

to handle incoming digital leads and provide a premium online experience for our customers. Job Responsibilities

Respond promptly and professionally to internet leads, texts, and phone calls Set appointments and follow up with customers throughout their buying journey Update and maintain accurate customer records in the CRM (eLead experience a plus) Ensure online inventory and listings are up to date and accurate Work closely with the sales team to support appointment conversion and customer satisfaction What We’re Looking For

Previous BDC or customer service experience preferred (automotive is a plus) Strong written and verbal communication skills Detail-oriented, organized, and tech-savvy Self-motivated and comfortable in a fast-paced environment Customer-first attitude with a professional appearance and demeanor We Offer

Competitive pay plan Medical, dental & vision benefits 401(k) plan Paid time off A supportive team and premium work environment

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