Sales Assistant
Kubota Engine America, Lincolnshire, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see https://illinoisjoblink.illinois.gov/jobs/13230212 Kubota Engine America
Job Title Sales Assistant
Department Sales
Reports To Sales Administration Supervisor
Flsa Status Non-exempt
Job Description Summary The Sales Assistant is responsible for supporting the sales process through receiving, entering, monitoring, and billing of orders. Provides customer support by responding to inquiries regarding sales orders and various other matters. All work follows generally prescribed routines, with supervision being readily available.
Duties and Responsibilities
Process orders from first receipt through billing in an accurate and efficient manner (includes working with overseas factory to schedule engine production at the plant, creating purchase orders to purchase engines from the plant, tracking the import into the US, and creating sales orders and invoices once the sale is complete)
Monitor the progress of orders from receipt to final shipment to assure timely delivery, detect problems, or expedite if required by effectively communicating with the customer, KBT, MTS and warehouse personnel
Create commercial invoices and work with freight forwarders providing documents for export shipments
Create monthly open order reports and provide to customers—OEM and distributor
Maintain monthly yen rate files, compose rate letters and provide to customers
Create and maintain customer price and material master files in SAP for OEM customers
Maintain and update engine quotation files for each customer
Monitor customer supplier portals for changes in material demand and shipping schedules
Manage engine inventory for both onsite and offsite stocking programs; creating inventory management reports
Receive, research, and answer customer inquiries regarding sales orders and various other matters in a positive and supportive manner
Provide monthly margin and sales reports to sales managers; track actual sales results vs. forecast and prepare information for sales meetings
Assist accounting to resolve account receivable past‑due invoices and invoicing discrepancies
Support logistics group with loading daily serial number files and troubleshooting errors as required
Perform a variety of clerical functions such as compiling and arranging routine data, making standard computations, processing documents, maintaining records and files, etc.
Maintain various spreadsheets and other data records by extracting, combining, updating, and creating new spreadsheets
Document processes and update existing scripts
Manage special projects as assigned
Maintain an organized and secure work environment
Support co‑workers in other departments as needed
Inform manager of all noteworthy activities
Follow safety guidelines and department and corporate policies and procedures
Authority N/A
Job Knowledge, Skills, and Abilities
Excellent communication and interpersonal skills demonstrated by the ability to resolve conflicts, develop appropriate solutions to problems, and develop and maintain mutually beneficial relationships with customers and co‑workers
Working knowledge of SAP S4, or similar ERP system
Ability to follow standard work instructions; be reliable and punctual
Excellent customer service skills
Ability to multi‑task, establish priorities and meet deadlines, maintain a flexible attitude and approach towards assignments, and maintain level of organization in a changing and fast‑paced environment
Good command of the English language, both written and verbal
Ability to comprehend an extensive variety of instructions, both oral and written
Excellent written and verbal communication skills
Strong problem‑solving skills and discernment for various decisions such as type of shipping method when not specified, pricing issues, or other system situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals
Intermediate knowledge of word processing and advanced knowledge of spreadsheet applications
Ability to operate telephone, copier, and general office equipment
Education and Training
Associate’s Degree or equivalent
2–3 years inside sales/account management experience
Physical Demands Sitting for long periods of time with some walking, stooping, bending, and reaching
#J-18808-Ljbffr
Job Title Sales Assistant
Department Sales
Reports To Sales Administration Supervisor
Flsa Status Non-exempt
Job Description Summary The Sales Assistant is responsible for supporting the sales process through receiving, entering, monitoring, and billing of orders. Provides customer support by responding to inquiries regarding sales orders and various other matters. All work follows generally prescribed routines, with supervision being readily available.
Duties and Responsibilities
Process orders from first receipt through billing in an accurate and efficient manner (includes working with overseas factory to schedule engine production at the plant, creating purchase orders to purchase engines from the plant, tracking the import into the US, and creating sales orders and invoices once the sale is complete)
Monitor the progress of orders from receipt to final shipment to assure timely delivery, detect problems, or expedite if required by effectively communicating with the customer, KBT, MTS and warehouse personnel
Create commercial invoices and work with freight forwarders providing documents for export shipments
Create monthly open order reports and provide to customers—OEM and distributor
Maintain monthly yen rate files, compose rate letters and provide to customers
Create and maintain customer price and material master files in SAP for OEM customers
Maintain and update engine quotation files for each customer
Monitor customer supplier portals for changes in material demand and shipping schedules
Manage engine inventory for both onsite and offsite stocking programs; creating inventory management reports
Receive, research, and answer customer inquiries regarding sales orders and various other matters in a positive and supportive manner
Provide monthly margin and sales reports to sales managers; track actual sales results vs. forecast and prepare information for sales meetings
Assist accounting to resolve account receivable past‑due invoices and invoicing discrepancies
Support logistics group with loading daily serial number files and troubleshooting errors as required
Perform a variety of clerical functions such as compiling and arranging routine data, making standard computations, processing documents, maintaining records and files, etc.
Maintain various spreadsheets and other data records by extracting, combining, updating, and creating new spreadsheets
Document processes and update existing scripts
Manage special projects as assigned
Maintain an organized and secure work environment
Support co‑workers in other departments as needed
Inform manager of all noteworthy activities
Follow safety guidelines and department and corporate policies and procedures
Authority N/A
Job Knowledge, Skills, and Abilities
Excellent communication and interpersonal skills demonstrated by the ability to resolve conflicts, develop appropriate solutions to problems, and develop and maintain mutually beneficial relationships with customers and co‑workers
Working knowledge of SAP S4, or similar ERP system
Ability to follow standard work instructions; be reliable and punctual
Excellent customer service skills
Ability to multi‑task, establish priorities and meet deadlines, maintain a flexible attitude and approach towards assignments, and maintain level of organization in a changing and fast‑paced environment
Good command of the English language, both written and verbal
Ability to comprehend an extensive variety of instructions, both oral and written
Excellent written and verbal communication skills
Strong problem‑solving skills and discernment for various decisions such as type of shipping method when not specified, pricing issues, or other system situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals
Intermediate knowledge of word processing and advanced knowledge of spreadsheet applications
Ability to operate telephone, copier, and general office equipment
Education and Training
Associate’s Degree or equivalent
2–3 years inside sales/account management experience
Physical Demands Sitting for long periods of time with some walking, stooping, bending, and reaching
#J-18808-Ljbffr