Retail Sales Associate
Caesars Entertainment, Westlake, LA, United States
Job Summary
The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise.
Key Job Functions
Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Maintains awareness/security of retail floor, products, services and guests.
Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.
Encourages multiple sales by offering additional/complimentary products and/or services.
Performs retail cashier duties and accurately maintains accompanying paperwork.
Balances all monies at end of shift.
Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.
Responsible for answering the phone and assisting callers including transfers to appropriate extension, answering questions, providing information etc.
Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.
Re-stocks merchandise as directed.
Performs all duties in any/all retail outlets as assigned.
Qualifications Education and/or Experience:
High School Diploma or equivalent preferred
One year in retail sales or equivalent experience preferred
Must pass pre-employment Math test with score of 80% or better. 20 problem minimum
Other Qualifications:
Literate and fluent in basic English
Good math skills, including adding, subtracting, multiplying and dividing
Excellent guest service skills
Be knowledgeable about the Total Rewards program and hotel/casino amenities
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
Adheres to all regulatory, company and department policies and procedures
Physical, Mental and Environmental Demands
Ability to bend, crouch, turn, and reach overhead.
Ability to respond to visual and verbal cues
Manual dexterity to operate office equipment and cash registers
Ability to stand on hard floors
Mobility to move about the work area
Ability to lift, push, pull up to 50 pounds
Must be able to lift overhead and climb a ladder for stocking purposes
Environment Position that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our vision, “Create spectacular worlds. That immerse, inspire and connect you.” We don’t perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
#J-18808-Ljbffr
Key Job Functions
Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Maintains awareness/security of retail floor, products, services and guests.
Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.
Encourages multiple sales by offering additional/complimentary products and/or services.
Performs retail cashier duties and accurately maintains accompanying paperwork.
Balances all monies at end of shift.
Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.
Responsible for answering the phone and assisting callers including transfers to appropriate extension, answering questions, providing information etc.
Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.
Re-stocks merchandise as directed.
Performs all duties in any/all retail outlets as assigned.
Qualifications Education and/or Experience:
High School Diploma or equivalent preferred
One year in retail sales or equivalent experience preferred
Must pass pre-employment Math test with score of 80% or better. 20 problem minimum
Other Qualifications:
Literate and fluent in basic English
Good math skills, including adding, subtracting, multiplying and dividing
Excellent guest service skills
Be knowledgeable about the Total Rewards program and hotel/casino amenities
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
Adheres to all regulatory, company and department policies and procedures
Physical, Mental and Environmental Demands
Ability to bend, crouch, turn, and reach overhead.
Ability to respond to visual and verbal cues
Manual dexterity to operate office equipment and cash registers
Ability to stand on hard floors
Mobility to move about the work area
Ability to lift, push, pull up to 50 pounds
Must be able to lift overhead and climb a ladder for stocking purposes
Environment Position that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our vision, “Create spectacular worlds. That immerse, inspire and connect you.” We don’t perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
#J-18808-Ljbffr