Account Representative - State Farm Agent Team Member
State Farm Agent, Rochester Hills, MI, United States
Overview
Position Overview. The Insurance Account Manager is responsible for providing front-line service to existing clients while also contributing to the agency’s growth through outbound sales calls. This position focuses on mastering foundational insurance knowledge, building client relationships, and supporting the team through continuous training and participation in agency-wide goals. This position is an excellent opportunity for individuals looking to begin a rewarding career in the insurance industry. You will gain experience in handling client inquiries, managing accounts, and selling insurance products.
Responsibilities
Answer inbound client inquiries regarding billing, coverage, claims, and policy changes.
Make proactive outbound calls to current and prospective clients to offer additional products.
Assist with quoting and binding auto, home, and other personal lines policies.
Participate in training sessions and help contribute to knowledge sharing with the team.
Develop understanding of products and sales strategies.
Requirements
1+ year of experience in customer service or sales preferred.
Property/Casualty insurance license (must obtain within 60 days of hire).
Ability to work in a fast-paced environment and handle multiple client interactions daily.
Strong phone and interpersonal skills.
Organized, detail-oriented, and goal-driven.
High school diploma required; college coursework preferred.
Compensation $40,000.00 per year
Benefits
401(k)
401(k) matching
Free food & snacks
Health insurance
Training & development
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We’re hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We mentor team members and prepare them for successful careers. If you’re self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, consider joining our team.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Responsibilities
Answer inbound client inquiries regarding billing, coverage, claims, and policy changes.
Make proactive outbound calls to current and prospective clients to offer additional products.
Assist with quoting and binding auto, home, and other personal lines policies.
Participate in training sessions and help contribute to knowledge sharing with the team.
Develop understanding of products and sales strategies.
Requirements
1+ year of experience in customer service or sales preferred.
Property/Casualty insurance license (must obtain within 60 days of hire).
Ability to work in a fast-paced environment and handle multiple client interactions daily.
Strong phone and interpersonal skills.
Organized, detail-oriented, and goal-driven.
High school diploma required; college coursework preferred.
Compensation $40,000.00 per year
Benefits
401(k)
401(k) matching
Free food & snacks
Health insurance
Training & development
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We’re hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We mentor team members and prepare them for successful careers. If you’re self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, consider joining our team.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
#J-18808-Ljbffr