SEASONAL RIMPAC SALES ASSOCIATE (FLEET STORE)
Navy Exchange Service Command, Houston, TX, United States
Job Description - SEASONAL RIMPAC SALES ASSOCIATE (FLEET STORE) (260000TW)
Job Number
260000TW Primary Location
United States-Hawaii-Pearl Harbor Organization
Pearl Fleet Salary
Pay Range: Starting Min: $17.50 + based on experience Join us as a Federal Employee!
Support our mission of delivering quality goods and services at exceptional savings while enhancing quality-of-life programs for active-duty military members, retirees, reservists, and their families. Make a meaningful impact while building a rewarding federal career. Enjoy shopping privileges at the NEX, fuel up at NEX gas stations and free parking at work. Job Summary
As a sales associate you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and able to articulate our purpose in a manner that is educational, insightful and professional. Maintain a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities
CUSTOMER SERVICE – Proactively engage and make a connection with customers. Ask questions and listen to customers’ needs. Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service. Cooperate and build positive, inclusive, respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION – Maintain store appearance. SALES – Cross-sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on individual needs. Upsell products. Learn product features, keep up with the latest trends, and leverage company tools and technology to confidently provide product knowledge, specs. Use a Point-of-Sales system, process cash exchanges, discounts, gift cards, credit/debit cards, cash handling including counting money and returning accurate amounts to customers. Complete various forms of paperwork, reports, and reconciliations. INVENTORY – Be the keeper of merchandise, complete all inventory processes, ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY – Adherence to assigned work schedule. Accurate and complete follow-through on work assignments. Other duties as assigned. Qualifications
PRODUCT KNOWLEDGE – Basic knowledge of products and merchandise. EXPERIENCE – Retail experience preferred but not required. COMMUNICATION SKILLS – Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATH/Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY – Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Physical Demands & Work Environment
This position involves constant movement, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Other Skills
Enthusiastic, friendly and energetic with a desire to provide outstanding service. Work Hours
Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Education
No experience required. High school graduate or equivalent preferred.
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Job Number
260000TW Primary Location
United States-Hawaii-Pearl Harbor Organization
Pearl Fleet Salary
Pay Range: Starting Min: $17.50 + based on experience Join us as a Federal Employee!
Support our mission of delivering quality goods and services at exceptional savings while enhancing quality-of-life programs for active-duty military members, retirees, reservists, and their families. Make a meaningful impact while building a rewarding federal career. Enjoy shopping privileges at the NEX, fuel up at NEX gas stations and free parking at work. Job Summary
As a sales associate you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and able to articulate our purpose in a manner that is educational, insightful and professional. Maintain a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities
CUSTOMER SERVICE – Proactively engage and make a connection with customers. Ask questions and listen to customers’ needs. Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service. Cooperate and build positive, inclusive, respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION – Maintain store appearance. SALES – Cross-sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on individual needs. Upsell products. Learn product features, keep up with the latest trends, and leverage company tools and technology to confidently provide product knowledge, specs. Use a Point-of-Sales system, process cash exchanges, discounts, gift cards, credit/debit cards, cash handling including counting money and returning accurate amounts to customers. Complete various forms of paperwork, reports, and reconciliations. INVENTORY – Be the keeper of merchandise, complete all inventory processes, ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY – Adherence to assigned work schedule. Accurate and complete follow-through on work assignments. Other duties as assigned. Qualifications
PRODUCT KNOWLEDGE – Basic knowledge of products and merchandise. EXPERIENCE – Retail experience preferred but not required. COMMUNICATION SKILLS – Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATH/Mathematical Skills – Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY – Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Physical Demands & Work Environment
This position involves constant movement, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Other Skills
Enthusiastic, friendly and energetic with a desire to provide outstanding service. Work Hours
Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Education
No experience required. High school graduate or equivalent preferred.
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