PUBLIC RECORDS TRAINEE
Jacksonville Sheriff's Office, Jacksonville, FL, United States
Job Description
This is paraprofessional work at the trainee level in coordinating and preparing public records requests including written and audio/video. The work requires knowledge of techniques, methods, and procedures used in the preparation of public records requests, which are usually gained through on‑the‑job training. The role requires skills in understanding and influencing people and is important for resolving work‑related problems or complaints. The work is semi‑routine, with tasks covered by procedures or precedents, but some latitude is permitted to consider the most appropriate method, technique, or procedure to follow. It is performed in an office environment and includes operation of standard office equipment such as a copier, telephone, personal computer, word‑processing software, video editing software, and PDF editing software. Physical demands include sitting or standing at a workstation for extended periods, using and occasionally lifting and moving objects weighing less than 50 lbs. The work is performed under general supervision with varied assignments, subject to standard practice and procedures.
Post End Date 4/16/2026
Examples of Work
Interprets, applies, and ensures compliance with federal, state, and local laws, regulations and policies regarding public records.
Reviews, redacts, and edits video/audio for various units of the sheriff’s office.
Downloads, edits, and redacts requests for 911 audio and call history printouts.
Redacts requested public records requests from media outlets.
Enters, scans, and attaches records requests and associated documents in a central location for tracking and accountability.
Processes State Capital Repository requests.
Coordinates and prepares public record requests from attorneys, other law‑enforcement agencies, insurance companies, the State Attorney’s Office, and inmate public records requests.
Processes subpoena requests.
Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
Files and retrieves various types of documents.
Operates standard office equipment such as a personal computer, copier, and telephone, utilizing word‑processing, video editing, and PDF editing software.
Maintains confidentiality of records and other sensitive information.
Demonstrates proficiency in the City of Jacksonville’s competencies.
Performs related duties as required.
Knowledge, Skills and Abilities
Knowledge of the Jacksonville Sheriff’s Office policies and procedures regarding public records.
Knowledge of federal, state, and local laws and regulations concerning public records.
Knowledge of standard office practices and procedures.
Ability to interpret laws, rules, and regulations.
Ability to gather, analyze, and interpret data.
Ability to communicate effectively, both orally and in writing.
Ability to operate a personal computer utilizing word‑processing, video editing, and PDF editing software.
Ability to review information and create reports.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to type 30 WPM.
Ability to lift moderate to heavy items.
Ability to prioritize work assignments and multitask.
Open Requirements / Supplemental Information Three (3) years of paraprofessional work in entering, querying, retrieving, validating, and/or processing data in various database systems. Preferred experience in a governmental setting.
Other Requirements
The probationary period for this class is twelve (12) months.
This classification performs safety‑sensitive functions and is subject to pre‑employment, random, and other drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug‑Free Workplace Policy (0401).
As this is a trainee classification, the employee will have probationary status throughout the training program and at the end of the training period will either be advanced to Public Records Specialist or will be removed from this class.
Equal Opportunity Statement The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528. There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.
Salary Min USD $58,279.51 / Yr. Max USD $58,279.51 / Yr.
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Post End Date 4/16/2026
Examples of Work
Interprets, applies, and ensures compliance with federal, state, and local laws, regulations and policies regarding public records.
Reviews, redacts, and edits video/audio for various units of the sheriff’s office.
Downloads, edits, and redacts requests for 911 audio and call history printouts.
Redacts requested public records requests from media outlets.
Enters, scans, and attaches records requests and associated documents in a central location for tracking and accountability.
Processes State Capital Repository requests.
Coordinates and prepares public record requests from attorneys, other law‑enforcement agencies, insurance companies, the State Attorney’s Office, and inmate public records requests.
Processes subpoena requests.
Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
Files and retrieves various types of documents.
Operates standard office equipment such as a personal computer, copier, and telephone, utilizing word‑processing, video editing, and PDF editing software.
Maintains confidentiality of records and other sensitive information.
Demonstrates proficiency in the City of Jacksonville’s competencies.
Performs related duties as required.
Knowledge, Skills and Abilities
Knowledge of the Jacksonville Sheriff’s Office policies and procedures regarding public records.
Knowledge of federal, state, and local laws and regulations concerning public records.
Knowledge of standard office practices and procedures.
Ability to interpret laws, rules, and regulations.
Ability to gather, analyze, and interpret data.
Ability to communicate effectively, both orally and in writing.
Ability to operate a personal computer utilizing word‑processing, video editing, and PDF editing software.
Ability to review information and create reports.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to type 30 WPM.
Ability to lift moderate to heavy items.
Ability to prioritize work assignments and multitask.
Open Requirements / Supplemental Information Three (3) years of paraprofessional work in entering, querying, retrieving, validating, and/or processing data in various database systems. Preferred experience in a governmental setting.
Other Requirements
The probationary period for this class is twelve (12) months.
This classification performs safety‑sensitive functions and is subject to pre‑employment, random, and other drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug‑Free Workplace Policy (0401).
As this is a trainee classification, the employee will have probationary status throughout the training program and at the end of the training period will either be advanced to Public Records Specialist or will be removed from this class.
Equal Opportunity Statement The City of Jacksonville is an Equal Opportunity/Equal Access Employer and will provide equal opportunity to all employees and applicants in compliance with all applicable federal and state employment laws and the current interpretation of employment discrimination by the United States Equal Employment Opportunity Commission, as set forth in Directive 0528. There shall be no discrimination or harassment against any person with regard to race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, political affiliation, national origin, disability, age, marital status, veteran status, or any other impermissible factor in recruitment, hiring, compensation, training, placement, promotion, discipline, demotion, transfers, layoff, recall, termination, working conditions and related terms and conditions of employment.
Salary Min USD $58,279.51 / Yr. Max USD $58,279.51 / Yr.
#J-18808-Ljbffr