ITSM Service Desk Director: Lead, Optimize & Deliver

A healthcare organization seeking an experienced ITSM Service Desk Director to lead and enhance the centralized IT service desk function. The role requires strong leadership in managing service delivery operations, ensuring compliance with SLAs, and fostering a culture of service excellence. Ideal candidates will have extensive experience in ITSM leadership within a managed service provider environment, with a proven record of developing high-performing teams and robust stakeholder relationships. Join us to make a difference in providing quality care. #J-18808-Ljbffr