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Import Sales Assistant

Hampton Lumber, Portland, OR, United States


Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia, manage timberland, and run a wholesale and import/export division.

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. We achieve this through our own operations and those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.

Core Values

Safety – Prioritize safety across all operations.

Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.

Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.

Tenacity – Embrace challenges with grit, determination, and a can‑do spirit.

Continuous Improvement – Strive to enhance our processes, products, and people.

Customer Satisfaction – Be nimble, responsive, and solutions-oriented.

Community Engagement – Be a responsive, supportive, and respected member of the community.

Role Overview We are looking for a self‑starting, well‑rounded professional to join our Sales Support team at Hampton Lumber Sales. The primary role of the Import Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions and assisting in managing communications with customers within the trading group and other key groups within HLS. Adaptability, strong attention to detail, and a high level of accuracy are essential, as is a deep understanding of the business.

Responsibilities

Provide comprehensive sales support and customer service for members of the HLS Import Sales Team.

Identify, enter, and process sales orders, purchase orders, and transfer orders using information provided by various HLS team members and other relevant data sources.

Monitor, audit, and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as needed.

Accurately process payments to overseas vendors and generate invoices to domestic customers.

Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams as needed.

Work closely with the Imports Logistic Manager to ensure timely movement of material to the correct location once it reaches the U.S.

Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on‑time and accurate delivery of material.

Monitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor‑managed inventory and third‑party reloads.

Manage reporting needs within the HLS Import Team, including use of Excel for data organization.

Ability to independently assess and adapt priorities in an always‑changing business environment with both internal and external stakeholders.

Computer literacy with ability to navigate, learn, and become proficient in software systems to manage sales orders, purchase orders, invoices, inventory, and other relevant transactions.

Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams.

Assertive and responsible, while exemplifying the highest levels of ethics, honesty, and integrity.

Strong analytical and problem‑solving skills with an ability to anticipate opportunities and communicate practical solutions.

Qualifications

Four‑year college degree or five years of lumber industry experience (preferred but not required).

Experience with the process of importing materials into the U.S. (preferred but not required).

High level of comfort and knowledge of Microsoft Windows, Word, Outlook, and competency in Microsoft Excel.

Self‑starting, well‑rounded professional with adaptability and great attention to detail.

Must be able to learn and become proficient in software systems for managing sales transactions.

Benefits

Substantial company‑paid assistance for medical and dental insurance premiums; mental health coverage; cost‑effective co‑pays and deductibles.

401(k) with 5% annual company contribution and generous company matching contributions vested over three years.

Paid time off, including eight paid holidays.

Opportunity to earn bonuses.

Employee wellness program that includes free counseling sessions, financial and legal guidance, and more.

Opportunities for paid training to support career advancement and personal development.

Company Snapshot Hampton Lumber is a fourth‑generation, family‑owned company headquartered in Portland, Oregon, and has grown to become one of the nation’s largest privately held forest‑products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products worldwide. We also manage a wholesale and lumber export division and numerous reload and re‑manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI).

Community is important to us, and we encourage employees to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti‑poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs.

Equal Employment Opportunity Statement Hampton Lumber is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. Women and minorities are encouraged to apply. Disability accommodation is available. For more information, please see the government EEO posters.

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