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Account Merchandiser - Baldwin County, AL

Buffalo Rock Company, Mobile, AL, United States


Account Merchandiser (AM) Organization Name: Buffalo Rock Company

Website: https://www.buffalorock.com/careers/

Job Department: Retail

Reports to: Retail Sales Supervisor

Work Schedule: May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status: Non-Exempt

Job Description Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Essential Functions

Exhibit through words and actions a high level of ethical and moral conduct.

Perform specific activities of the assigned route – selling in new products, incremental displays, additional merchandising space, and promotions.

Drive to and from customer sites.

Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.

Develop and maintain positive professional customer relationships.

Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.

Communicate to the ADC and RSS all new accounts in your assigned sales area.

Notify ADC / RSS of any change to an existing account, including ownership or closure.

Properly complete all required paperwork to Company Policy and timeline.

Monitor all assigned accounts for CDA compliance.

Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.

Achieve required % of Strategic Execution Objectives.

Execute and achieve all account program key objectives.

Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.

Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.

Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.

Attend all scheduled meetings requiring your presence and/or participation.

Adhere to customer policies for vendors or suppliers, which may include business conduct policies, legal policies, delivery and merchandising policies.

Perform all other duties as assigned.

Other Duties and Responsibilities

Maintain a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.

Responsible for continuous self‑improvement through all provided training. Must successfully complete assigned training curriculum, including online and/or facilitated training.

Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.

Ensure that every reasonable precaution is taken to protect the safety of employee‑partners, self, customers, Buffalo Rock property, and customer property.

Honor and follow through on all business commitments.

Embodies Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."

Live Buffalo Rock's Core Values:

Committed to serving our communities.

Customer success drives our success.

Integrity matters.

Obsessed with continuous improvement.

We care for each other.

Win the day.

Competencies

Safety Awareness – Ability to identify and correct conditions that affect employee safety.

Diversity Oriented – Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.

Accuracy – Ability to perform work accurately and thoroughly.

Communication, Oral – Ability to communicate effectively with others using the spoken word.

Communication, Written – Ability to communicate in writing clearly and concisely.

Customer Oriented – Ability to take care of the customers' needs while following company procedures.

Self Motivated – Ability to be internally inspired to perform a task to the best of one's ability using one's own drive or initiative.

Responsible – Ability to be held accountable.

Organized – Possessing the trait of being organized or following a systematic method of performing a task.

Decision Making – Ability to make critical decisions while following company procedures.

Required education and experience

Education: High School Diploma or General Education Degree (GED); Preferred

Experience: No prior experience necessary

Certifications and Licenses: Must have a valid state driver license, for state of residence, with a good driving record

Other Requirements:

Must have smart phone device

Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work

Tools and Technology Tools – Smart Phone, Motus, Timeclock Plus

Knowledge Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services.

Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services.

English Language – Knowledge of the structure and content of the English language including meaning, spelling, grammar.

Mathematics – Knowledge of arithmetic, algebra, geometry and their applications.

Affirmative Action/EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.

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