Account Merchandiser
Buffalo Rock Company, Gadsden, AL, United States
Account Merchandiser (AM)
Organization Name: Buffalo Rock Company
Website: https://www.buffalorock.com/careers/
Job Department: Retail
Reports to: Retail Sales Supervisor
Work Schedule: May require additional hours not scheduled; must be flexible
Job Type: Regular
FLSA Status: Non-Exempt
Job Description Summary/objective Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands.
The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Essential Functions
Exhibit high level of ethical and moral conduct during all working hours.
Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
Drive to and from customer sites.
Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
Develop and maintain positive professional customer relationships.
Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
Communicate to the ADC and RSS all new accounts in your assigned sales area.
Notify ADC / RSS of any change to an existing account, including ownership or closure.
Properly complete all required paperwork to Company Policy and timeline.
Monitor all assigned accounts for CDA compliance.
Communicate daily with ADC / RSS regarding product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Achieve required percentage of Strategic Execution Objectives.
Execute and achieve all account program key objectives.
Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
Ensure pallets, trays, damaged product, and returns are prepared for pickup at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
Attend all scheduled meetings requiring presence and/or participation.
Adhere to customer policies for vendors or suppliers, including business conduct policies, legal policies, and delivery and merchandising policies.
Perform all other duties as assigned.
Other Duties and Responsibilities
Maintain high level of ethical and moral conduct while at work or in attendance at any off‑site function during work hours or after work hours while representing the Buffalo Rock Company.
Engage in continuous self‑improvement through all Buffalo Rock provided training, including web‑based, in‑house, or other methods; complete assigned training curriculum.
Take every reasonable precaution to protect the company from possible damages, theft, or other liabilities.
Take every reasonable precaution to protect safety of employee partners, self, customers, Buffalo Rock property, and customer property.
Honor and follow through on all business commitments.
Embody Buffalo Rock's purpose: “Building brands through legendary service and remarkable people.”
Live Buffalo Rock's Core Values:
Committed to serving our communities.
Customer success drives our success.
Integrity matters.
Obsessively continuous improvement.
We care for each other.
Win the day.
Competencies
Safety Awareness – Identify and correct conditions that affect employee safety.
Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
Accuracy – Perform work accurately and thoroughly.
Communication, Oral – Communicate effectively using spoken words.
Communication, Written – Communicate in writing clearly and concisely.
Customer Oriented – Take care of customers' needs while following company procedures.
Self Motivated – Be internally inspired to perform tasks to the best of one's ability using personal drive.
Responsible – Be accountable for one's conduct.
Organized – Follow systematic methods of performing tasks.
Decision Making – Make critical decisions while following company procedures.
Work Environment
This position is subject to working conditions related to the unique conditions at each account.
Work inside and outside environments with temperatures varying from extreme heat to extreme cold, including rain or snow, for extended periods.
Physical Demands This position requires physical activities that include standing, walking, sitting, manually manipulating, grasping, reaching outwards, reaching above shoulder, speaking, climbing, crawling, squatting or kneeling, and bending. Lifting up to 50 lbs frequently, and occasional lifting of more than 51 lbs when required.
Required Education and Experience
Education: High School Diploma or GED (Preferred).
Experience: No prior experience necessary.
Certifications and Licenses: Valid state driver license for state of residence with a good driving record.
Other Requirements:
Must have a smartphone device.
Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle.
Tools and Technology Tools – Smart Phone, Motus, Timeclock Plus.
Knowledge
Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction.
English Language – Knowledge of the structure and content of the English language, meaning, spelling, grammar.
Mathematics – Knowledge of arithmetic, algebra, geometry, and their applications.
Affirmative Action/EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other Duties The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.
Applicant/Employee-Partner _____________________________ Date __________________
Interviewer/Supervisor _______________________________ Date __________________
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Website: https://www.buffalorock.com/careers/
Job Department: Retail
Reports to: Retail Sales Supervisor
Work Schedule: May require additional hours not scheduled; must be flexible
Job Type: Regular
FLSA Status: Non-Exempt
Job Description Summary/objective Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands.
The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Essential Functions
Exhibit high level of ethical and moral conduct during all working hours.
Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
Drive to and from customer sites.
Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
Develop and maintain positive professional customer relationships.
Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
Communicate to the ADC and RSS all new accounts in your assigned sales area.
Notify ADC / RSS of any change to an existing account, including ownership or closure.
Properly complete all required paperwork to Company Policy and timeline.
Monitor all assigned accounts for CDA compliance.
Communicate daily with ADC / RSS regarding product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Achieve required percentage of Strategic Execution Objectives.
Execute and achieve all account program key objectives.
Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
Ensure pallets, trays, damaged product, and returns are prepared for pickup at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
Attend all scheduled meetings requiring presence and/or participation.
Adhere to customer policies for vendors or suppliers, including business conduct policies, legal policies, and delivery and merchandising policies.
Perform all other duties as assigned.
Other Duties and Responsibilities
Maintain high level of ethical and moral conduct while at work or in attendance at any off‑site function during work hours or after work hours while representing the Buffalo Rock Company.
Engage in continuous self‑improvement through all Buffalo Rock provided training, including web‑based, in‑house, or other methods; complete assigned training curriculum.
Take every reasonable precaution to protect the company from possible damages, theft, or other liabilities.
Take every reasonable precaution to protect safety of employee partners, self, customers, Buffalo Rock property, and customer property.
Honor and follow through on all business commitments.
Embody Buffalo Rock's purpose: “Building brands through legendary service and remarkable people.”
Live Buffalo Rock's Core Values:
Committed to serving our communities.
Customer success drives our success.
Integrity matters.
Obsessively continuous improvement.
We care for each other.
Win the day.
Competencies
Safety Awareness – Identify and correct conditions that affect employee safety.
Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
Accuracy – Perform work accurately and thoroughly.
Communication, Oral – Communicate effectively using spoken words.
Communication, Written – Communicate in writing clearly and concisely.
Customer Oriented – Take care of customers' needs while following company procedures.
Self Motivated – Be internally inspired to perform tasks to the best of one's ability using personal drive.
Responsible – Be accountable for one's conduct.
Organized – Follow systematic methods of performing tasks.
Decision Making – Make critical decisions while following company procedures.
Work Environment
This position is subject to working conditions related to the unique conditions at each account.
Work inside and outside environments with temperatures varying from extreme heat to extreme cold, including rain or snow, for extended periods.
Physical Demands This position requires physical activities that include standing, walking, sitting, manually manipulating, grasping, reaching outwards, reaching above shoulder, speaking, climbing, crawling, squatting or kneeling, and bending. Lifting up to 50 lbs frequently, and occasional lifting of more than 51 lbs when required.
Required Education and Experience
Education: High School Diploma or GED (Preferred).
Experience: No prior experience necessary.
Certifications and Licenses: Valid state driver license for state of residence with a good driving record.
Other Requirements:
Must have a smartphone device.
Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle.
Tools and Technology Tools – Smart Phone, Motus, Timeclock Plus.
Knowledge
Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction.
English Language – Knowledge of the structure and content of the English language, meaning, spelling, grammar.
Mathematics – Knowledge of arithmetic, algebra, geometry, and their applications.
Affirmative Action/EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other Duties The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.
Applicant/Employee-Partner _____________________________ Date __________________
Interviewer/Supervisor _______________________________ Date __________________
#J-18808-Ljbffr