Retail Sales Associate - 0344
FirstCash, Corpus Christi, TX, United States
Position Summary
We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate’s actual pay will be based on various factors such as work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide or recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift or carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, and local law), including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products from exterior storage areas.
Minimum age: 18 years.
High school diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate point‑of‑sale systems and common office machines.
Bilingual Applicants Bilingual applicants are encouraged to apply!
Benefits & Perks
Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
Best working hours in the business; most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earnings can be boosted by a commission structure that pays up to 8 % on transactions, averaging an additional $3.35 per hour on top of the base rate.
Earned Wage Access* program: available to all employees on the second day of employment; employees may withdraw up to 50 % of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: one week of paid vacation after six months of service; an additional week after one year; two weeks after each subsequent anniversary; 120 hours after five years.
Sick/Paid personal: 8 hours after six months; 16 hours each anniversary up to year five; 24 hours after five years.
Employee discounts available on the first day of active employment.
Tuition reimbursement (up to $2,000 per year) available to full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
FirstCash pet insurance program.
FirstCash 401(k) program available to employees 21 years and older.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8 % commission based on the gross profit of their personal performance. Details are provided during the interview process.
Additional Information Payrates will not be below any applicable local minimum wage requirements. The maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position. Management reserves the right to assign or reassign duties and responsibilities at any time.
All employees must agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
#J-18808-Ljbffr
The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate’s actual pay will be based on various factors such as work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide or recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift or carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, and local law), including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products from exterior storage areas.
Minimum age: 18 years.
High school diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate point‑of‑sale systems and common office machines.
Bilingual Applicants Bilingual applicants are encouraged to apply!
Benefits & Perks
Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
Best working hours in the business; most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earnings can be boosted by a commission structure that pays up to 8 % on transactions, averaging an additional $3.35 per hour on top of the base rate.
Earned Wage Access* program: available to all employees on the second day of employment; employees may withdraw up to 50 % of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: one week of paid vacation after six months of service; an additional week after one year; two weeks after each subsequent anniversary; 120 hours after five years.
Sick/Paid personal: 8 hours after six months; 16 hours each anniversary up to year five; 24 hours after five years.
Employee discounts available on the first day of active employment.
Tuition reimbursement (up to $2,000 per year) available to full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
FirstCash pet insurance program.
FirstCash 401(k) program available to employees 21 years and older.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8 % commission based on the gross profit of their personal performance. Details are provided during the interview process.
Additional Information Payrates will not be below any applicable local minimum wage requirements. The maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position. Management reserves the right to assign or reassign duties and responsibilities at any time.
All employees must agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
#J-18808-Ljbffr