Retail Sales Associate - 0677
Bayou Pawn, Houston, TX, United States
Overview
Full-Time Retail Sales Associate
to join our Team. This role includes both lending and retail responsibilities in pawn store locations nationwide.
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate pay will be based on factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Please note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
** FirstCash 401K program is available to all employees 21 years of age (or older).
*** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your “opt-in” desire to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe by following the instructions in communications. Visit https://firstcash.com/privacy-policy for more information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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to join our Team. This role includes both lending and retail responsibilities in pawn store locations nationwide.
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate pay will be based on factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Please note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons.
Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
** FirstCash 401K program is available to all employees 21 years of age (or older).
*** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your “opt-in” desire to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe by following the instructions in communications. Visit https://firstcash.com/privacy-policy for more information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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