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Retail Sales Associate - Part Time - 2312

Cash America Pawn, San Antonio, TX, United States


Position Title Part-Time Retail Sales Associate (Pawnbroker/Retail Sales Associate) – nationwide pawn store locations

Overview We are seeking entry-level, part-time sales associates to join our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the store team to ensure customer service on both lending and retail sides of the business. The role involves greeting, engaging, and interacting with customers to process sales, loans, and other transactions, as well as assisting with customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The Part-Time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. Pay is influenced by location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Processes sales and loan transactions in accordance with policies and regulatory requirements.

Handles cash and negotiable items according to policies and procedures.

Answers incoming calls per company standards.

Effectively communicates legal aspects of pawn and buy transactions to customers.

Communicates with coworkers and managers respectfully and effectively.

Collaborates with all employees to create a positive customer experience.

Completes required training successfully.

Other related duties, as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Ability to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).

Ability to work with firearms and to become firearms certified.

May assist customers on exterior areas or retrieve products from exterior storage.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Ability to work at multiple locations as needed.

Flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems and standard office machines.

Bilingual applicants are encouraged to apply.

Commission Plan & Pay The commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on personal gross profit. Pay includes an hourly base rate plus commission. For details, applicants will receive more information during the interview process.

Perks and Benefits

Competitive hours: most stores open 9AM–6PM; many stores closed on Sundays.

Earned Wage Access program available from day 2 of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).

Unlimited commission potential above base rate.

Employee discounts from day one of active employment.

Access to over 10,000 discounts through FirstCash Perks.

Auto-enrollment in the FirstCash 401(k) program after six months of employment.

Additional Information Note: This description is not all-inclusive; duties may be reassigned as needed. A binding arbitration agreement may be required. Pay rates will comply with local minimum wage requirements. Earned Wage Access is provided by NetSpend with applicable restrictions and fees. FirstCash 401K is available to employees aged 21+. Maximum base payrate is derived from experience and skill sets.

Submission of your application confirms opt-in to communications from the FirstCash Talent Acquisition Team. Messages may include job opportunities; you may unsubscribe at any time. For more information, visit the FirstCash privacy policy.

FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available.

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