Retail Sales Associate - 2267
FirstCash, Houston, TX, United States
$10.00 to $14.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.73 per hour on top of your hourly rate.
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions and assists with customer inquiries and problem resolution. The role works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
Responsibilities
Greets and interacts with all customers to develop rapport and provide suitable financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Executes sales and loan transactions in accordance with policy, procedures, and regulatory requirements.
Processes all cash and negotiable items following established guidelines.
Handles incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Collaborates with coworkers and managers to create a positive experience.
Completes assigned training.
Performs other related duties as assigned.
Qualifications
Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods.
Applicable knowledge of firearms and the ability to become firearms certified.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to serve customers and work well in a team.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Flexible to work multiple locations, weekends, and holidays.
Computer literate and able to operate Point‑Of‑Sale (POS) systems.
Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9 AM‑6 PM; many closed on Sundays.
Earned Wage Access program available from day 2 of employment.
Unlimited commission above hourly base rate.
Paid vacation: one week after six months, additional weeks per anniversary.
Sick/Personal time: 8 hours after six months, increasing per anniversary.
Employee discounts available from day 1.
Tuition reimbursement of up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies.
Auto‑enrollment in the FirstCash 401(k) program after six months.
FirstCash Pet Insurance program access.
Commission Plan Information Pawnbrokers have the potential to earn 2‑8% commission based on gross profit of personal performance. Details will be provided during the interview process.
Legal & Employment Terms Applicants must agree to a binding arbitration agreement to resolve disputes. Pay rates will not fall below applicable local minimum wage requirements.
Equal Opportunity Employer Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.73 per hour on top of your hourly rate.
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions and assists with customer inquiries and problem resolution. The role works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
Responsibilities
Greets and interacts with all customers to develop rapport and provide suitable financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Executes sales and loan transactions in accordance with policy, procedures, and regulatory requirements.
Processes all cash and negotiable items following established guidelines.
Handles incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Collaborates with coworkers and managers to create a positive experience.
Completes assigned training.
Performs other related duties as assigned.
Qualifications
Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods.
Applicable knowledge of firearms and the ability to become firearms certified.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to serve customers and work well in a team.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Flexible to work multiple locations, weekends, and holidays.
Computer literate and able to operate Point‑Of‑Sale (POS) systems.
Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9 AM‑6 PM; many closed on Sundays.
Earned Wage Access program available from day 2 of employment.
Unlimited commission above hourly base rate.
Paid vacation: one week after six months, additional weeks per anniversary.
Sick/Personal time: 8 hours after six months, increasing per anniversary.
Employee discounts available from day 1.
Tuition reimbursement of up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies.
Auto‑enrollment in the FirstCash 401(k) program after six months.
FirstCash Pet Insurance program access.
Commission Plan Information Pawnbrokers have the potential to earn 2‑8% commission based on gross profit of personal performance. Details will be provided during the interview process.
Legal & Employment Terms Applicants must agree to a binding arbitration agreement to resolve disputes. Pay rates will not fall below applicable local minimum wage requirements.
Equal Opportunity Employer Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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