Retail Sales Associate - 2520
FirstCash, San Antonio, TX, United States
Overview
Pawnbroker / Retail Sales Associate - Full-Time We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. Earned Wage Access is available to employees and other benefits are described below.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies and procedures. Handles all cash and negotiable items in accordance with policies and procedures. Answers incoming calls per company standards. Effectively communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, showing respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Completes required training and performs other duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift up to 50 pounds and perform duties for extended periods (standing, walking, etc.). Ability to work with firearms and become firearms certified; eligible for roles in FFL locations. Must be able to work at exterior locations or retrieve products from exterior storage as needed. Minimum Age: 18 years old; High School Diploma, GED, or equivalent experience. Strong desire to serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment and perform basic math calculations. Cash handling experience is preferred. Willingness to work a flexible retail schedule, including weekends and holidays; ability to work at multiple locations. Computer literate and able to operate POS systems and common office machines.
Commission Plan Information
The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2–8% commission, based on gross profit of personal performance. Additional details provided during the interview process.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). Regular store hours (most stores open 9 AM – 6 PM; some locations closed on Sundays). Earned Wage Access up to 50% of wages earned, up to seven times per payroll cycle, on/after the second day of employment. Ability to earn unlimited commission above hourly base rate. Vacation: one week after six months, additional week after one year, and two weeks on each anniversary thereafter; 120 hours after five years (adjusted for local requirements). Sick/Personal time: 8 hours after six months, 16 hours per anniversary through year 5; 24 hours after year 5 (adjusted for local requirements). Employee discounts on first day of active employment. Tuition reimbursement up to $2,000 per year through FirstCash Education. Access to over 10,000 discounts via FirstCash Perks. Auto-enrollment in 401(k) after six months of employment. Access to FirstCash Pet Insurance.
Legal and Accessibility
FirstCash Holdings, Inc. is an Equal Opportunity Employer. Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401(k) is available to employees 21 or older. Maximum base pay rate is based on experience and applicable skills. These descriptions are not all-inclusive; duties and responsibilities may change. Arbitration may be required for disputes. Submission indicates consent to communications from the FirstCash Talent Acquisition Team.
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Pawnbroker / Retail Sales Associate - Full-Time We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. Earned Wage Access is available to employees and other benefits are described below.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies and procedures. Handles all cash and negotiable items in accordance with policies and procedures. Answers incoming calls per company standards. Effectively communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, showing respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Completes required training and performs other duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift up to 50 pounds and perform duties for extended periods (standing, walking, etc.). Ability to work with firearms and become firearms certified; eligible for roles in FFL locations. Must be able to work at exterior locations or retrieve products from exterior storage as needed. Minimum Age: 18 years old; High School Diploma, GED, or equivalent experience. Strong desire to serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment and perform basic math calculations. Cash handling experience is preferred. Willingness to work a flexible retail schedule, including weekends and holidays; ability to work at multiple locations. Computer literate and able to operate POS systems and common office machines.
Commission Plan Information
The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2–8% commission, based on gross profit of personal performance. Additional details provided during the interview process.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). Regular store hours (most stores open 9 AM – 6 PM; some locations closed on Sundays). Earned Wage Access up to 50% of wages earned, up to seven times per payroll cycle, on/after the second day of employment. Ability to earn unlimited commission above hourly base rate. Vacation: one week after six months, additional week after one year, and two weeks on each anniversary thereafter; 120 hours after five years (adjusted for local requirements). Sick/Personal time: 8 hours after six months, 16 hours per anniversary through year 5; 24 hours after year 5 (adjusted for local requirements). Employee discounts on first day of active employment. Tuition reimbursement up to $2,000 per year through FirstCash Education. Access to over 10,000 discounts via FirstCash Perks. Auto-enrollment in 401(k) after six months of employment. Access to FirstCash Pet Insurance.
Legal and Accessibility
FirstCash Holdings, Inc. is an Equal Opportunity Employer. Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401(k) is available to employees 21 or older. Maximum base pay rate is based on experience and applicable skills. These descriptions are not all-inclusive; duties and responsibilities may change. Arbitration may be required for disputes. Submission indicates consent to communications from the FirstCash Talent Acquisition Team.
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