Retail Sales Associate- 0470
FirstCash, Lenoir, NC, United States
Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week paid vacation after six months of active, full-time service; additional weeks after 1 year and on each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years. Employee discounts on first day of active employment. Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Compensation and Commission
Pay rate: $13.00 to $16.00 per hour. Our commission plan pays you for every transaction you process; retailers can earn up to 8% commission on transactions, which could average an additional $3.29 per hour on top of your hourly rate. Notes
The information in this description is not intended to be an all-inclusive list of duties or required skills. Management may reassign duties as needed. A binding arbitration agreement may be required for employment. Earned Wage Access is provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401K is available to employees 21 and older. Payrates comply with local minimum wage requirements. No language changes were made to required policies and notices; for more information, visit the company privacy policy. Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.
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We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week paid vacation after six months of active, full-time service; additional weeks after 1 year and on each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years. Employee discounts on first day of active employment. Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Compensation and Commission
Pay rate: $13.00 to $16.00 per hour. Our commission plan pays you for every transaction you process; retailers can earn up to 8% commission on transactions, which could average an additional $3.29 per hour on top of your hourly rate. Notes
The information in this description is not intended to be an all-inclusive list of duties or required skills. Management may reassign duties as needed. A binding arbitration agreement may be required for employment. Earned Wage Access is provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401K is available to employees 21 and older. Payrates comply with local minimum wage requirements. No language changes were made to required policies and notices; for more information, visit the company privacy policy. Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.
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