Retail Sales Associate - 0356
FirstCash, Dallas, TX, United States
Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), including standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines. Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment, allowing withdrawal of up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: paid vacation after six months, with additional vacation after one year and on each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjusted for state/local requirements. Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years; adjustments as required by state/local law. Employee discounts on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Commission Plan
The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of personal performance. Additional details are provided during the interview process. Notes
The information in this description is not guaranteed to be exhaustive. Duties and responsibilities may be added or changed at any time. Management may reassign duties as needed; some positions may require binding arbitration as a condition of employment. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required with restrictions and fees. FirstCash 401K program is available to all employees 21 years or older. Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe at any time. For more information, please view the privacy policy at firstcash.com/privacy-policy. Equal Opportunity
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.
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We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), including standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines. Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment, allowing withdrawal of up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: paid vacation after six months, with additional vacation after one year and on each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjusted for state/local requirements. Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years; adjustments as required by state/local law. Employee discounts on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Commission Plan
The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of personal performance. Additional details are provided during the interview process. Notes
The information in this description is not guaranteed to be exhaustive. Duties and responsibilities may be added or changed at any time. Management may reassign duties as needed; some positions may require binding arbitration as a condition of employment. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required with restrictions and fees. FirstCash 401K program is available to all employees 21 years or older. Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe at any time. For more information, please view the privacy policy at firstcash.com/privacy-policy. Equal Opportunity
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.
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