Retail Sales Associate
Minnesota Council of Nonprofits, Hamel, MN, United States
Why us?
Star Tribune Top Workplace 2023 – 2025
Best of Twin Cities Thrift Store – Bronze Winner 2025
In‑person and part‑time (20 hrs/wk)
Paid holidays
PTO
Compensation: $18/hour
Flexible schedule within the following shifts: 11:00 AM – 7:30 PM Monday – Thursday. 11:00 AM – 5:30 PM Friday. 9:30 AM – 5:30 PM Saturday.
Why you?
You know how to create a welcoming, positive experience for every guest. You engage easily in conversation, ask thoughtful questions, and genuinely enjoy helping people feel seen, comfortable, and valued.
You’re energized by a fast‑paced retail environment and take pride in keeping things running smoothly—from managing transactions and troubleshooting issues to keeping the space organised, clean, and inviting.
You’re detail‑oriented and dependable. Whether it’s handling cash, reconciling a register, pricing merchandise, or maintaining inventory, you bring accuracy and accountability to your work.
You’re a team player and a coach. You enjoy working alongside others and supporting volunteers—offering direction, encouragement, and training to help everyone succeed.
What is the work?
Create a welcoming shopping experience by warmly greeting guests and engage in friendly and genuine conversation throughout each transaction
Ask open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach
Manage guest transactions using our point‑of‑sale (POS) system, including collecting cash and credit card payments, processing returns/exchanges/refunds
Open and close POS, count cash, reconcile register drawer
Scan and bag all guest items efficiently and neatly
Answer phone calls and guest questions
Help maintain a safe and clean store by hanging clothing, straightening display areas and clearing our dressing rooms
Maintain supplies at the register
Price, tag and steam store merchandise
Inventory reconciliation
Troubleshoot technology problems as they emerge
Coach and direct volunteers in working with a diverse community of customers, donors, clients and volunteers
Support volunteers and provide training when needed
Ensure store policies and procedures are followed
Notify the Store Manager when supplies and equipment are needed
Required Work Experience:
Experience working in a retail setting
Ability to understand and learn database (Point of Sale) programs quickly
High attention to detail
Timely and reliable
Ability to work both collaboratively and independently; be self‑directed
Strong interpersonal and communication skills
Ability to juggle multiple priorities in a timely manner
Must be able to commute to Plymouth, MN to work onsite
About IOCP We are a human service nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference. Our work environment is client centered, values driven, team oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self‑care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/
Apply Think you’d be a great fit for our team? Please complete our application. You will be asked to confirm your shift availability at that time. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment.
People of color and people from other underrepresented communities are strongly encouraged to apply.
IOCP is an Equal Opportunity Employer.
#J-18808-Ljbffr
Star Tribune Top Workplace 2023 – 2025
Best of Twin Cities Thrift Store – Bronze Winner 2025
In‑person and part‑time (20 hrs/wk)
Paid holidays
PTO
Compensation: $18/hour
Flexible schedule within the following shifts: 11:00 AM – 7:30 PM Monday – Thursday. 11:00 AM – 5:30 PM Friday. 9:30 AM – 5:30 PM Saturday.
Why you?
You know how to create a welcoming, positive experience for every guest. You engage easily in conversation, ask thoughtful questions, and genuinely enjoy helping people feel seen, comfortable, and valued.
You’re energized by a fast‑paced retail environment and take pride in keeping things running smoothly—from managing transactions and troubleshooting issues to keeping the space organised, clean, and inviting.
You’re detail‑oriented and dependable. Whether it’s handling cash, reconciling a register, pricing merchandise, or maintaining inventory, you bring accuracy and accountability to your work.
You’re a team player and a coach. You enjoy working alongside others and supporting volunteers—offering direction, encouragement, and training to help everyone succeed.
What is the work?
Create a welcoming shopping experience by warmly greeting guests and engage in friendly and genuine conversation throughout each transaction
Ask open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach
Manage guest transactions using our point‑of‑sale (POS) system, including collecting cash and credit card payments, processing returns/exchanges/refunds
Open and close POS, count cash, reconcile register drawer
Scan and bag all guest items efficiently and neatly
Answer phone calls and guest questions
Help maintain a safe and clean store by hanging clothing, straightening display areas and clearing our dressing rooms
Maintain supplies at the register
Price, tag and steam store merchandise
Inventory reconciliation
Troubleshoot technology problems as they emerge
Coach and direct volunteers in working with a diverse community of customers, donors, clients and volunteers
Support volunteers and provide training when needed
Ensure store policies and procedures are followed
Notify the Store Manager when supplies and equipment are needed
Required Work Experience:
Experience working in a retail setting
Ability to understand and learn database (Point of Sale) programs quickly
High attention to detail
Timely and reliable
Ability to work both collaboratively and independently; be self‑directed
Strong interpersonal and communication skills
Ability to juggle multiple priorities in a timely manner
Must be able to commute to Plymouth, MN to work onsite
About IOCP We are a human service nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference. Our work environment is client centered, values driven, team oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self‑care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/
Apply Think you’d be a great fit for our team? Please complete our application. You will be asked to confirm your shift availability at that time. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment.
People of color and people from other underrepresented communities are strongly encouraged to apply.
IOCP is an Equal Opportunity Employer.
#J-18808-Ljbffr