Call Center Service Representative - Remote (11:30 am-8:00 pm) - NV – May 13, 20
Zions Bancorporation, Nevada, IA, United States
Call Center Service Representative – Remote (11:30 am-8:00 pm) – NV – May 13, 2026
Responsibilities
Help every customer feel valued by your words and actions
Inspire our customers to tell someone about their positive experience
Deliver meaningful solutions for our customers through inbound phone interactions
Seek to add value to each customers’ experience by sharing your knowledge of our products and services
Develop your skills and knowledge in technology, banking, and leadership to help grow your career
Build meaningful relationships with our customers
Job Details
100% fully remote position (requires internet connection and workspace free from distractions)
11 weeks virtual online training that begins Wednesday, May 13 at 11:30 am PST
Paid training hours Monday-Friday, 11:30 am-8:00 pm PST
Starting hourly wage of $17.75
Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour.
After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
Flexibility to help you balance life and work; full‑time, part‑time, and flexible shifts available after training
Qualifications
You must live within 90 miles of a NV location
Passion to serve others, learn continuously, and contribute positively to our culture
Enjoy interacting with customers using your outstanding communication skills
Experience helping customers solve problems, educate on products/services, and putting the customer first
Knowledge of banking and financial services, a plus
Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
High School diploma or equivalent
Benefits
Culture committed to your success
100% remote, work from home – save money, save commute time
Competitive pay, plus monthly incentive opportunities
Medical, dental and vision insurance – start day one
Life and disability insurance, paid parental leave and adoption assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid training, paid time off (PTO) and 11 paid federal holidays, and any applicable state holidays
401(k) plan with company match, profit sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee ambassador preferred banking products
Monthly contests to keep things fun and rewarding
All candidates, including those with criminal histories, will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the company. Because the company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include “Accommodation needed” in the subject line to ensure your information is routed to the appropriate contact.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
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Help every customer feel valued by your words and actions
Inspire our customers to tell someone about their positive experience
Deliver meaningful solutions for our customers through inbound phone interactions
Seek to add value to each customers’ experience by sharing your knowledge of our products and services
Develop your skills and knowledge in technology, banking, and leadership to help grow your career
Build meaningful relationships with our customers
Job Details
100% fully remote position (requires internet connection and workspace free from distractions)
11 weeks virtual online training that begins Wednesday, May 13 at 11:30 am PST
Paid training hours Monday-Friday, 11:30 am-8:00 pm PST
Starting hourly wage of $17.75
Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour.
After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
Flexibility to help you balance life and work; full‑time, part‑time, and flexible shifts available after training
Qualifications
You must live within 90 miles of a NV location
Passion to serve others, learn continuously, and contribute positively to our culture
Enjoy interacting with customers using your outstanding communication skills
Experience helping customers solve problems, educate on products/services, and putting the customer first
Knowledge of banking and financial services, a plus
Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
High School diploma or equivalent
Benefits
Culture committed to your success
100% remote, work from home – save money, save commute time
Competitive pay, plus monthly incentive opportunities
Medical, dental and vision insurance – start day one
Life and disability insurance, paid parental leave and adoption assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid training, paid time off (PTO) and 11 paid federal holidays, and any applicable state holidays
401(k) plan with company match, profit sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee ambassador preferred banking products
Monthly contests to keep things fun and rewarding
All candidates, including those with criminal histories, will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the company. Because the company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include “Accommodation needed” in the subject line to ensure your information is routed to the appropriate contact.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
#J-18808-Ljbffr