Call Center Service Representative - Remote (12:30 pm-9:00 pm) - UTAH– May 13, 2
Zions Bancorporation, Midvale, UT, United States
Call Center Service Representative - Remote (12:30 pm-9:00 pm) - UTAH– May 13, 2026
It’s Always a Great Day at Zions Bancorporation!
Your Purpose
Help every customer feel valued by your words and actions
Inspire our customers to tell someone about their positive experience
Deliver meaningful solutions for our customers through inbound phone interactions
Seek to add value to each customers’ experience by sharing your knowledge of our products and services
Develop your skills and knowledge in technology, banking, and leadership to help grow your career
Build meaningful relationships with our customers
What You Can Expect
100% fully remote position (requires internet connection and workspace free from distractions)
11 weeks virtual online training that begins Wednesday, May 13 at 12:30 pm MST
Paid training hours Monday-Friday, 12:30 pm-9:00 pm MST
Starting hourly wage of $17.00
Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $0.75 per hour.
After 6 months or less of proven performance, you are eligible for cross training and an additional $0.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
What Makes You a Great Fit
You must live within 90 miles of a UT location
Passion to serve others, learn continuously, and contribute positively to our culture
Enjoy interacting with customers using outstanding communication skills
Experience helping customers solve problems, educate on products/services, and putting the customer first
Knowledge of banking and financial services, a plus
Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
High School diploma or equivalent
What Makes Us a Great Fit
Culture committed to your success
100% remote, work from home – save money, save commute time
Competitive pay, plus monthly incentive opportunities
Medical, Dental and Vision Insurance – START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Monthly contests to keep things fun and rewarding
This position will be open until filled.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
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Your Purpose
Help every customer feel valued by your words and actions
Inspire our customers to tell someone about their positive experience
Deliver meaningful solutions for our customers through inbound phone interactions
Seek to add value to each customers’ experience by sharing your knowledge of our products and services
Develop your skills and knowledge in technology, banking, and leadership to help grow your career
Build meaningful relationships with our customers
What You Can Expect
100% fully remote position (requires internet connection and workspace free from distractions)
11 weeks virtual online training that begins Wednesday, May 13 at 12:30 pm MST
Paid training hours Monday-Friday, 12:30 pm-9:00 pm MST
Starting hourly wage of $17.00
Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $0.75 per hour.
After 6 months or less of proven performance, you are eligible for cross training and an additional $0.75 per hour.
Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
What Makes You a Great Fit
You must live within 90 miles of a UT location
Passion to serve others, learn continuously, and contribute positively to our culture
Enjoy interacting with customers using outstanding communication skills
Experience helping customers solve problems, educate on products/services, and putting the customer first
Knowledge of banking and financial services, a plus
Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
High School diploma or equivalent
What Makes Us a Great Fit
Culture committed to your success
100% remote, work from home – save money, save commute time
Competitive pay, plus monthly incentive opportunities
Medical, Dental and Vision Insurance – START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Monthly contests to keep things fun and rewarding
This position will be open until filled.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
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