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Sales Development Representative

Thread, Houston, TX, United States


At Thread, we are on a mission to revolutionize the managed IT services industry by enabling service magic for managed IT service providers (MSPs) and their clients.

Thread is looking for a full‑time Sales Development Representative. This person will reach out to prospective customers and evangelize Thread's service experience platform. To be successful in this role, you will be continuously meeting and communicating with new people and sharing about Thread. You’ll be scheduling meetings for them to learn about Service Magic that Thread provides. This position requires (and provides) travel to industry function for various periods of time.

What you’ll do

This position is quota carrying

Call and email prospective customers; 60+ calls per day expected

Work to qualify marketing leads and respond to day-to-day inquiries generated from marketing

Teach prospects the benefits of Thread (training will be provided)

Conduct Pre/Post-sale activities; setup and attendance at tradeshows and in-person events

Identify customers need and share how Thread can assist them

Communicate with co-workers through e‑mail, Slack and/or verbally

Adapt to change productively and handle other essential tasks as assigned

Who you are

You are an innovator, collaborator and life‑long learner

You are radical, intentional, and customer‑crazy

You are great at time management & multitasking

You have a bias for action and seek novel ways to improve your surroundings

You approach challenges with an open mind and are willing to experiment, fail fast, learn and iterate

What you should have

Any Managed Service Provider experience and/or MSP channel products is a plus

Previous experience working for, or selling to IT Managed Services Providers (MSP) is a plus

Strong in‑person and on‑screen presentation skills

Excellent phone, verbal and written communication skills

Experience with HubSpot is nice but not mandatory

Must be authorized to work in the United States

Must be able to travel

Thread is an equal opportunity employer. We aim to create an environment where every team member at Thread feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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