Property Services Foreman (Full-Time)
Sea Island Company, Saint Simons Island, GA, United States
Job Overview
The Foreman understands how to prioritize customer relations, operations, and leadership. Your quality of service, friendly demeanor, attention to detail and professionalism go a long way in providing a memorable experience. You strive in a fast paced, sometimes hectic work assignment. You are efficient with time and resources, positive even when faced with negativity of hostility, confident in personal ability, proactive in decision making and always leading with a collaborative mindset. Your love for serving others is balanced with high production from your team and excellent customer service.
Responsibilities Reporting to the Operations Manager, you play a key role in the training, development, and scheduling of Technicians, and lead by example. You will initiate communication with the customer before, during and after the service appointment. You ensure that the customer is pleased with their full experience. Your team behaves in a way that increases the customer’s confidence and comfort level.
You will manage any team equipment, follow all standard operating procedures, maintain inventory levels, and communicate with the Office Manager.
You are a gracious ambassador for Sea Island with every interaction. You support team members in providing friendly, attentive, and timely Five Star guest service. You live and share your passion for genuine hospitality in your commitment to enriching lives. You will learn how to consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately.
You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested. You are willing and can timely execute other duties as delegated by leadership.
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Responsibilities Reporting to the Operations Manager, you play a key role in the training, development, and scheduling of Technicians, and lead by example. You will initiate communication with the customer before, during and after the service appointment. You ensure that the customer is pleased with their full experience. Your team behaves in a way that increases the customer’s confidence and comfort level.
You will manage any team equipment, follow all standard operating procedures, maintain inventory levels, and communicate with the Office Manager.
You are a gracious ambassador for Sea Island with every interaction. You support team members in providing friendly, attentive, and timely Five Star guest service. You live and share your passion for genuine hospitality in your commitment to enriching lives. You will learn how to consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately.
You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested. You are willing and can timely execute other duties as delegated by leadership.
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