Global Upgrade Director, AI-Driven Customer Experience

A leading identity management firm is seeking a Director/Senior Director to oversee global upgrade programs for their customers. This role focuses on orchestrating application upgrades, ensuring customer satisfaction through a well-structured governance framework, and collaborating with cross-functional teams. The ideal candidate will have over 10 years of experience in project management, excellent problem-solving skills, and strong communication abilities. This position offers a dynamic work environment that encourages growth and development. #J-18808-Ljbffr